Aspects Of Trust Research Articles

Modeling Trust Dimensions and Dynamics in Human-Agent Conversation: A Trajectory Epistemic Network Analysis Approach

Human-AI conversation provides a natural, unobtrusive, yet under-explored way to investigate trust dynamics in human-AI teams (HATs). In this paper, we modeled dynamic trust evolution in conversations using a novel method, trajectory epistemic network analysis (T-ENA). T-ENA captures the multidimensional aspect of trust (i.e., analytic and affective), and trajectory analysis segments conversations to capture temporal changes of trust over time. Twenty-four participants performed a habitat maintenance task assisted by a conversational agent and verbalized their experiences and feelings after each task. T-ENA showed that agent reliability significantly affected people’s conversations in the analytic process of trust, t ( 38.88 ) = 15.18 , p < 0.001 , Cohen ′ s d = 4.72 , such as discussing agents’ errors. The trajectory analysis showed that trust dynamics manifested through conversation topic diversity and flow. These results showed trust dimensions and dynamics in conversation should be considered interdependently and suggested that an adaptive conversational strategy for managing trust in HATs.

The contested nature of third-sector organisations

PurposeThe purpose of this paper is to reflect on the critical themes explored by the five papers in this Accounting, Auditing & Accountability Journal (AAAJ) special issue and to offer a prospective analysis of issues for further research.Design/methodology/approachThis reflective article provides a contextual outline of the challenges of managing and accounting for the third-sector during times of crisis.FindingsPrior studies have covered aspects of trust, accountability and the use of accounting numbers for performance management in the third sector; however, little is known about how accounting numbers and disclosures can contribute to repairing donor trust and sensemaking following adverse events or how accounting numbers and disclosures can be used to navigate uncertainty. Drawing on accountability, trust and sensemaking literature, the papers in this AAAJ special issue contribute to closing this gap.Research limitations/implicationsWhilst the papers presented in this AAAJ special issue provide valuable insights into the challenges faced by third-sector organisations (TSOs) in times of crisis, several vital gaps that merit further investigations have been identified.Originality/valueThis paper and AAAJ special issue provide a set of original empirical and theoretical contributions that can be used to advance further investigations into the complex issues faced by the third sector.

Trust and the educational gap in the demand for redistribution: Evidence from the World Values Survey and the European Value Study

Although previous studies have examined the influence of education on support for redistribution, studies on how this social cleavage of support for redistribution due to education varies depending on several conditions are scarce. To fill this gap, by focusing on the discussions of motivation with self-interest and with the perception of fairness, this study examines the moderation effects of social and institutional trust on the association between education and the demand for redistribution. For the analysis, the present study utilizes pooled data from multiple rounds of the World Values Survey and the European Values Study and two-way fixed-effects models. Through the international comparative analysis, this analysis finds that social trust but not institutional trust dampens the cleavage of support for redistribution due to education. These results suggest that the horizontal aspect of trust may be more influential on preferences for redistribution than the vertical aspect of trust.

Public Trust in Computing: Analyzing Trust and Digital Technologies with the Constitutionalism Framework

&#x0D; &#x0D; &#x0D; This paper engages the issue of trust in contemporary societies, where data and computing are a defining condition of public life, with the framework of constitutionalism from the field of Science, Technology and Society. The framework of constitutionalism, extending and generalizing from Sheila Jasanoff’s original formulation of “bioconstitutionalism,” says that transformations to understandings of what it means to be human in the age of ubiquitous computing require rethinking of law at the constitutional level – at the level of the most basic relations between states and citizens. These refashionings of the human, however, take place on terrain already steeped in the norms of constitution with a small “c,” that is, the written rules as well as unwritten norms generated by institutional practices that make up the daily hum of a society. The framework draws attention to three aspects of trust in the contemporary sociotechnical condition: 1) trust is not only a narrowly human or social quality separate from the technological systems, but the very condition of the technology’s existence and the specific form that the technology takes; 2) the present day state of trust is the result of a long, gradual, and incomplete process of publics becoming constituted with computing; and 3) trust today is a result and context of “constitutional moments,” moments of rupture in constitutional orders that are the result of interplay between legal, technical, and anthropological factors. These aspects point to sites of intervention that people can activate to shape the current state of trust and they suggest research agendas that scholars of law, society, and technology can pursue to make sense of this crucial area of sociotechnical relations today.&#x0D; &#x0D; &#x0D;

Validity and Reliability of Organizational Trust Instrument

Organizational trust is a multifaceted construct with various definitions and measurement items according to the definition given by the researchers. Hence, this research was done to assess the aspects of organizational trust that exist in schools, as well as its validity and reliability. All constructs utilized were modified from the Omnibus Trust-Scale. The three constructs that make up the overall 26 items are trusted in colleagues, trust in clients, and trust in principle. Note that the content validity process involved a total of six experts. Subsequently, the instrument's validity was assessed via the Content Validity Index (CVI) and adapted Kappa coefficient. The study results established that 22 items have a threshold value greater than 0.8, and four items have a value lower than 0.8. Three items were modified for the next validation process, and one was dropped. Consequently, all 25 items were kept after the validity process was completed, and a pilot test was employed to conduct a reliability analysis. Moreover, 130 heads of committees from primary school were given the questionnaire during the pilot test to calculate Cronbach's Alpha value. Because the corrected item-total correlation had a low value, one item was eliminated following the reliability analysis, leaving 24 items in place. This instrument provides a new perspective on measuring organizational trust in education, especially in the school context.

Service Decisions Based on Social, Psychological, and Trust Factors Using Positive Emotional Stimulus

This study's goal was to identify the direct influence of social, psychological, and trust factors along with positive emotions on individuals' decisions to select physiotherapy services. At the Pain Relief Clinic Surabaya, subjects for physiotherapy were chosen. The decision to choose physiotherapy was a linked variable in this study; the independent variables were social, psychological, and trust aspects. Quantitative research employing survey techniques is the method used. Testing data tools, traditional acceptability tests, multiple linear regression tests, hypothesis testing, and deterministic analysis were all used in the data analysis. The results of the processed study show that psychological factors and trust have scientifically proved effects on decisions about physiotherapy services. Positive emotions have been shown to have a substantial impact on decisions for physiotherapy services based on social considerations and trust.

A Comprehensive Analysis of the Research on Blockchain-Enabled Information Sharing Inside a Supply Chain

Abstract: Customers, suppliers, and transporters are just a few of the many stakeholders that make up a supply chain. Due to the rapid expansion of economic globalization and fierce market competition, which has resulted in fragmented information sharing within a supply chain, it is frequently challenging. By utilizing a "single trustworthy ledger," which has the potential to alter the aspect of data trust, blockchain technology may alleviate this issue. The motivation behind this article is to distinguish and fathom the impact of blockchain innovation on store network data sharing. The decentralized design of blockchain innovation gives a serious level of straightforwardness, drawing in interest from various enterprises to carry out this innovation. Utilizing a few information bases, a far reaching survey of the scholastic writing was finished. Blockchain-empowered data trade might get worth to cooperative work a few stock chains, including wellbeing and clinical, development, and shrewd urban communities. As per our outcomes, one potential advantage of utilizing blockchain-empowered data sharing across a store network is that it guarantees all chain members approach checked data, which works on cooperative joint efforts. We recognized potential obstacles to the development of blockchain innovation in production network by means of our top to bottom examination, for example, an absence of consciousness of blockchain innovation in associations and an irreconcilable situation. Future examination, for example, data covering pair with data sharing, could assist with diminishing the hole in taking on this innovation inside a production network. Understanding the qualities of different supply chains is likewise key for really planning for blockchain execution. We acknowledge that our strategy for picking literary works for our efficient audit might have brought about the rejection of specific writings. In any case, we endeavored to incorporate however many important writings as practical to give a guide on the current situation with blockchain-empowered data trade all through a production network

How an Online Gaming Community Advertises Brands to Members: The Roles of Relational Bonds and Trust Transfer

The purposes of this study are to examine the effects of relational bonds (i.e., financial, social, and structural) on two aspects of members’ trust toward their online gaming community (i.e., cognitive and affective); to investigate the interrelationship between two aspects of trust and members’ trust toward brands the online gaming community advertises based on the trust transfer theory; and to test the impacts of two aspects of trust and brand trust on purchase intentions. To do so, this study collects data from League of Legends (LoL) video-game users in the United States who have been involved in the LoL Inven community as members. The empirical findings indicate that cognitive trust toward an online gaming community is significantly influenced by financial bonds, while affective trust toward an online gaming community is significantly impacted by financial, social, and structural bonds. In addition, cognitive trust has significant effects on affective trust and brand trust, and affective trust significantly influences brand trust, resulting in a higher level of purchase intentions among online gaming community members. Based on the empirical findings, this study has theoretical and managerial implications for advertising strategies in the online environment.

Ethical concerns when recruiting children with cancer for research: Swedish healthcare professionals’ perceptions and experiences

BackgroundResearch is crucial to improve treatment, survival and quality of life for children with cancer. However, recruitment of children for research raises ethical challenges. The aim of this study was to explore and describe ethical values and challenges related to the recruitment of children with cancer for research, from the perspectives and experiences of healthcare professionals in the Swedish context. Another aim was to explore their perceptions of research ethics competence in recruiting children for research.MethodsAn explorative qualitative study using semi-structured interviews with key informants. Seven physicians and ten nurses were interviewed. Interviews were analysed using inductive qualitative content analysis.ResultsThe respondents’ ethical challenges and values in recruitment mainly concerned establishing relationships and trust, meeting informational needs, acknowledging vulnerability, and balancing roles and interests. Ensuring ethical competence was raised as important, and interpersonal and communicative skills were highlighted.ConclusionThis study provides empirical insight into recruitment of children with cancer, from the perspectives of healthcare professionals. It also contributes to the understanding of recruitment as a relational process, where aspects of vulnerability, trust and relationship building are important, alongside meeting informational needs. The results provide knowledge on the complexities raised by paediatric research and underpin the importance of building research ethics competence to ensure that the rights and interests of children with cancer are protected in research.

An investigation of the impact of interpersonal and institutional trust on knowledge sharing in companies: invisible hands for knowledge sharing

Purpose This study aims to examine the impact of different subtypes of trust on the willingness of companies to share knowledge. To measure improvement in work performance, three perspectives of interpersonal trust, institution-based trust and their combined effect on fostering trust are examined. Design/methodology/approach A comparative analysis and quantitative measurement are used in this study (with a sample size of 147) to determine which knowledge-sharing channels need to be established to increase effectiveness and efficiency. Findings This study found that both interpersonal and institutional trust can positively influence employees' willingness to share personal knowledge. Despite this, the combination of these two types of trust cannot outperform the scenarios in which one type of trust can reach its maximum. As a result of institutional trust, trustees are more likely to trust others when they feel protected. Research limitations/implications Trust may take on multiple dimensions in different business contexts and industries. In this study, the limited sample size and domain may only reveal some of these aspects of trust, which may not be representative of other contexts. Originality/value Few researchers have examined the degree of trust and its impact on knowledge dissemination using relevant parameters. Their focus is solely on the interaction between interpersonal trust and knowledge sharing. As a result of this study, the concept of “trust” was quantified, with more tangible metrics to provide better estimates when assessed in different business contexts.

Analysis of Factors Affecting Brand Trust Toddler Care Products in Jabodetabek Brand Study: Zwitsal Baby

Parents, especially mother whose role as decision maker in purchasing baby toiletries, certainly want to provide the best products for their baby. Baby toiletries that known as high functional risk products, make mothers really have to be aware and very careful when making decisions. In that highrisk situation, moth-ers can minimize the risk by choosing a brand that they trust. Through this quantitative research by distrib-uting questionnaires to mother who use Zwitsal Baby products in Jabodetabek, obtained the results of measurements of the factors forming the brand trust. This study aims to measure how strong rhe influence of the factors forming the brand trust, the influence of the mediator variables, and moderator variabels de-rived from mothers’ personality traits. The results of this study indicate that the forming aspects of brand trust, which are brand predictability, brand innovativeness, and brand intimacy have a positive and signifi-cant impact on cognitive and affective brand trust. Cognitive brand trust which is a mediator variable in this study, also have a positive and significant influence in the formation of affective brand trust. As for the moderator vaiable, the study shows that openness does not influence the formation of brand trust, but con-scientiousness and agreeableness have a significant relationship, but has a fairly weak influence. The result of this research can be used to develop or form brand trust in baby toiletries products, especially for Zwitsal Baby brand.

SOCIAL CAPITALS AMONG KELANTAN PERANAKAN CHINESE MUSLIMS IN MALAYSIA

Background and Purpose: Typically, Chinese Muslims have relationship conflict with their non-Muslim family (bonding social capital) and Malay community (bridging social capitals) after converting to Islam. The conflict will affect their social capital. The main aim of this study was to identify the bonding and bridging social capitals among Kelantan Peranakan Chinese Muslim community in Kelantan, Malaysia in the aspects of trust, reciprocity, and cohesion.&#x0D; &#x0D; Methodology: This descriptive study was conducted utilising the sequential explanatory mixed method approaches, involving Chinese Muslims in the Kelantan state. A total of 75 respondents participated in the quantitative study, and five of them involved in the qualitative study. The methods used for sampling were the purposive sampling and snowball sampling. The quantitative data were collected through a survey questionnaire, while the qualitative data were gathered through semi-structured interviews.&#x0D; &#x0D; Findings: The findings revealed that the reciprocal and cohesive elements mostly occurred with bridging social capital only. As for the trust aspect, the respondents indicated that they believe in bonding and bridging social capitals only on occasional basis. It was also found that the relationship conflict existed among Chinese Muslim after conversion with their family members who are not converted to Islam and also with the Malay community.&#x0D; &#x0D; Contributions: This study contributes significantly to the body of knowledge due to lack of recent publications that explain the relationship in the social capital aspect, which is a very essential aspect to change the community, as a means of achieving the community development.&#x0D; &#x0D; Keywords: Social capital, bonding social capital, bridging social capital, religious conversion, Chinese Muslim.&#x0D; &#x0D; Cite as: Adi Syahid, M. A. (2023). Social capitals among Kelantan Peranakan Chinese Muslims in Malaysia. Journal of Nusantara Studies, 8(1), 357-383. http://dx.doi.org/10.24200/jonus.vol8iss1pp357-383

Teachers' perceptions of school principals' role in tackling the pandemic crisis

PurposeThis paper reports the findings of a qualitative study on teachers' perspective about school principals' role during the pandemic in the context of Greece. In particular, information is provided on school principals' communication and leadership aspects in tackling the pandemic crisis as well as the obstacles observed in this particular setting.Design/methodology/approachData were collected through the focus group interview tool and included 19 teachers from primary and secondary education in Greece. Due to the circumstances of the pandemic crisis, the interview process was held using the Zoom software environment. The data collection tools included a common semi-structured interview protocol developed specifically for this study based on the current theoretical sources of school principals' role in tackling the pandemic crisis.FindingsThe findings of this study indicated the important aspects of trust, collaboration, and positive climate, together with school principals' external dimension that included the outreach of the local community, parents, private organizations, etc. during the pandemic crisis. Finally, obstacles connected to the students' lack of technological equipment were also observed and addressed by school principals.Research limitations/implicationsThe findings of this study could not be generalized since the study proceeded with convenience sampling. Furthermore, the data were collected while the world was in lockdown during the second pandemic wave.Originality/valueThis piece of research adds to the empirical aspect of school principals' role during the pandemic crisis from a different perspective and reports that researching school principals' role in tackling crises has grown considerably.

Towards trust-based governance of health data research

Developments in medical big data analytics may bring societal benefits but are also challenging privacy and other ethical values. At the same time, an overly restrictive data protection regime can form a serious threat to valuable observational studies. Discussions about whether data privacy or data solidarity should be the foundational value of research policies, have remained unresolved. We add to this debate with an empirically informed ethical analysis. First, experiences with the implementation of the General Data Protection Regulation (GDPR) within a European research consortium demonstrate a gap between the aims of the regulation and its effects in practice. Namely, strictly formalised data protection requirements may cause routinisation among researchers instead of substantive ethical reflection, and may crowd out trust between actors in the health data research ecosystem; while harmonisation across Europe and data sharing between countries is hampered by different interpretations of the law, which partly stem from different views about ethical values. Then, building on these observations, we use theory to argue that the concept of trust provides an escape from the privacy-solidarity debate. Lastly, the paper details three aspects of trust that can help to create a responsible research environment and to mitigate the encountered challenges: trust as multi-agent concept; trust as a rational and democratic value; and trust as method for priority setting. Mutual cooperation in research—among researchers and with data subjects—is grounded in trust, which should be more explicitly recognised in the governance of health data research.

Advokat sebagai Officium Nobile Berasarkan Undang-Undang No. 18 Tahun 2003 tentang Advokat

&#x0D; The Advocate profession is an honorable profession (officium nobile) that is subject to a code of ethics by the provisions. The position of an Advocate that is equal to other law enforcers makes Advocates have an important role in the legal order in Indonesia. Seeking truth and justice based on morality, integrity, and knowledge. This study aims to find out how the role of an Advocate as officium nobile is based on Law No. 18 concerning Advocates. By using research methods with a normative juridical approach concerning legal norms and relevant literature. So that the result is that Advocates are referred to as noble professions (officium nobile) because they carry out the task of helping provide justice and enhancing human dignity. The naming of an Advocate as officium nobile is because of the aspect of trust that is carried out to fight for people's rights. As a noble profession, advocates are required to be able to assist free of charge in helping people seek truth and justice.&#x0D; Keywords: Officium Nobile, Justice, Law Enforcement

Business models based on sharing fashion and accessories: Qualitative-empirical insights into a new type of sharing economy business models

The sharing economy has become a major topic of interest for researchers during the last decade. Especially parts of the sharing economy such as carsharing or accommodation sharing and the design of business models firms employ in this realm have been widely analyzed. However, other parts of the sharing economy did by now not make their way into the spotlight of research. In this paper, the focus is set on the sharing of fashion and accessories. Against the background of a two-step multiple-case study based on interviews with representatives of 14 case firms as well as open interviews with 102 customers of these case firms, we uncover, characterize, and categorize the business model design employed by these firms and also gain insights into the customer perception of the established business model designs. The results show that the employed business models considerably differ in terms of the value proposition, but are very much alike related to value creation and especially value delivery as well as value capture. Furthermore, customers mainly base their decision on accepting a firm offering on the provided value proposition. Linking the main findings, this paper provides new and interesting insights into the aspect of trust in sharing-focused settings and the roles greenwashing and social washing play in this realm.

Enhanced Rsa (Ersa): An Advanced Mechanism for Improving the Security

Cloud computing has become ubiquitous in our daily lives in recent years. Data are the source of technology that is generated hugely by various sources. Big data is dealing with huge data volumes or complex data. The major concern in big data is security threats. Security concerns create a negative impact on the user on the aspect of trust. In big data still, security threats exist as commonly known as DDOS (Distributed-Denial-of-Service) attacks, data loss, Inadequate Data Backups, System Vulnerabilities, and Phishing as well as Social Engineering Attacks. In our work, we have taken the data loss and Inadequate Data Backups issues into consideration. We analyze that RSA (Rivest, Shamir, & Adleman) is the most secure cryptography mechanism. In cloud computing, user authentication is the weaker section to be secured. Generally, the cryptography mechanism is done in the authentication section only. We implemented our new idea of registration with selected images and pins for processing RSA. By valid authentication approval earned by the proposed mechanism, the user is allowed to use the cloud database, encryption, decryption, etc. To prove the efficiency level of our proposed system, a comparison work is conducted between DSSE (Digital Signature Standard Encryption) and EFSSA (Efficient framework for securely sharing a file using asymmetric key distribution management). The experimental work is carried out and the performance evaluation is done using encryption time and decryption time analysis, throughput, and processing time. On this observation, the security level attained by ERSA is far better in comparison to DSSE and EFSSA with the maximum throughput attained by the proposed E-RSA being 500 Mb/Min and encryption time of 3.2 s, thus ensuring the user trust in using the cloud environment.

Trust as a participant in the adaptation of technological changes

Purpose: Trust is an important relational element in everyday social life and influences the efficiency of the communication process of the whole society. In the literature on the subject, there are different definitions of this concept. Most often, trust is described as an element of the personality formed at the beginning of life. This thesis examines the concepts of trust and trust in technology. It discusses the differences, connections, and dependencies between them, which determine the process of adaptation of technology recipients to its advanced development. Design/methodology/approach: In the content of the paper, the authors focused on a review of the literature on the selected issue. The content attempts to refer to the aspects of trust that emerge during the implementation and adaptation of new technologies. Findings: The analysis of the research carried out by individual authors allows us to conclude that the concepts of interpersonal and technological trust are not identical, but complementary. Due to technological progress and the fact that it plays an increasingly important role in society, trust in technology is gaining in importance. There is also a growing need on the part of manufacturers to provide trustworthy IT solutions, as audience trust is crucial in the sense of user acceptance of technological solutions and thus their turnover in the market. Social implications: The development of new technologies changes the shape and perception of reality. Technology determines the progress of development as well as the dynamics of functioning in this technological reality of society. New technologies throw many challenges at the social level, one of them is the issue of trust in what technology can change as a causal effect. Originality/value: In its content, the article tries to cross the horizon of current events in the dimension of technological changes. Many futurologists like Y.N. Harrari is trying to see possible scenarios that will be a consequence of implementing the technology. It is important to emphasize that technology itself is not deterministic, it is programs of use, common sense, trust and human morality that determine the ultimate agency and use of technology. Keywords: technology, trust, adaptation.

Existential sense of trust

Investigating the lack of trust in the contemporary society, researchers tend to use various definitions of trust in their social and cultural studies. Hence difficult is to compare the results of such surveys and to understand the essence of the studied phenomenon clearly. In this regard, the search for the fundamental sense of trust seems to be an urgent task. However, philosophical literature allows to conclude that the category was used as something obvious throughout the history of thought. Philosophers appeared to focus on analyzing phenomena either opposite (lie and deceit), or related but not identical (faith, fidelity, certainty, etc.). Thus, this study is reasonable at the ontological level, using hermeneutic and existential analysis, as a result of which, on one hand, it is possible to show the relation between trust and etymologically related truth, and, on the other hand, to understand its nature and to formulate a definition that reflects it’s basic sense. Trust is designated as a “switch” into the mode of openness to the light of truth, which does not change either words or state of affairs, but allows to check our own constructs for falsity and unproductiveness. Therefore, trust is offered to be studied not as a characteristic of the relationship to others: the basic background of any relationship is found to be the opening of human being to the “level” of truth as the full scale of reality. In this light, the article demonstrates the existential aspects of trust giving examples of life situations and investigates fears that lead to mistrust. Some recommendations are also formulated for overcoming these fears and for building the most reliable, non-conflict, trustworthy relationships.

ДОВЕРИЕ КАК ВАЖНЫЙ ФАКТОР СОЦИАЛЬНОЙ СТАБИЛЬНОСТИ

In the current situation, the role of trust as a factor of social stability is growing. At the same time, public opinion forms ratings of different politicians in terms of the degree of their trust in them. Studying the aspects of trust in relation to current situation is the subject of the article. In recent years, the trust in politicians, parties, and public institutions has been exposed to serious challenges. The complicated economic situation, the aggravation of international relations, including international conflicts and manifestations of nationalism, increase the risks of instability. On the one hand, that makes people look at the issue of trust in politicians in a new way. They expect from them such qualities that help to manage the situation in important spheres of life, to resolve economic, political, social and other important issues. On the other hand, those changes require the increased researches of sociologists not only at theoretical but also practical levels. The aim of the paper is to analyze changing people’s views on trust in the present-day politicians in context of the current situation. The present material continues the study on the interdependence of political trust and social stability. Methods used in the study covers secondary analysis of surveys data of some poll centers such as Russian Public Opinion Research Center, etc. The results are based on the materials of author’s study of the theme.