The 6th Asia-Pacific Network Operations and Management Symposium (APNOMS 2002) was held during September 25–27, 2002 in Jeju Island, Korea. APNOMS 2002, which was organized by IEICE (The Institute of Electronics, Information and Communication Engineers) TM (Telecommunication Management) Committee and KICS (Korea Institute of Communication Society) KNOM (Korean Network Operations and Management Committee) with support from IEEE CNOM (Committee on Network Operations and Management), IEEE APB (Asia Pacific Board), and TMF (TeleManagement Forum), continued to play an important role for exchanging and discussing all aspects of telecommunications management among academic and telecommunication industry at large in the AsiaPacific region. As the previous APNOMSs (1997[1], 1998[2], 1999[3], 2000[4], 2001[5]), APNOMS 2002 was a great success, attracting 268 researchers, practitioners, operators, and vendors from 11 countries. Its program included keynote speeches, tutorials, special sessions, technical sessions, poster sessions, a distinguished experts panel, and vendor exhibitions. The theme of this symposium was “Integrated Management for Telecommunication Solutions—Process, OSS and Technology.” With the rapid progress in the information networking technologies, solutions for network operations and management have surely become very important for our e-world environments. E-business is rapidly transforming our society, our culture and our everyday life in the broadband and mobile Internet era. To provide sophisticated e-Business solutions, new management technologies which integrate business and management processes, and integrate systems and network operations, are required. Taking into
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