Police respond to high volumes of domestic violence (DV) calls that can be time-consuming and often deal with repeat involved persons, regardless of whether or not charges are laid. This study extracts and examines three distinct cases of individuals/couples that involved almost 2% of 3,414 domestic violence calls to police that occurred over about a 3-year period for a small-sized urban community and its surrounding rural areas in Ontario, Canada. Most of the calls (86.2%) for these three cases did not result in any charges being laid. Each case represented a unique problem focus common in DV situations, and all three cases involved children. Key issues for one case included substance use and the cycle of violence; in another case, mental health problems and parenting challenges were prominent; and the third case pertained to child custody and access issues. Acceptance of offered support and services by the involved persons was minimal in all three cases. Implications for improved police responses involving collaboration with other service providers in smaller communities with limited resources are discussed.
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