AbstractThe increasing use of drones has led to growing interest in their potential applications in disaster response. In this study, we examine the role of drones in disaster management under three categories of operation types, which are information collection, delivery, and communication network recovery. Focusing on an operations research (OR) perspective, we analyze and summarize the important characteristics of different problem structures and highlight the solution approaches. We also identify gaps and limitations in the current literature and propose future directions for further investigation. Overall, the study provides a comprehensive summary and valuable insights for researchers and practitioners interested in exploring the use of drones for humanitarian purposes and developing OR‐based approaches to support decision‐making.