One of the most difficult problems of our time is the problem of consciousness. There are many different theoretical concepts of consciousness, both in Russia and abroad. The fact, that sometimes the researchers use the so-called artificial intelligence as a research model of consciousness, aggravates the situation. Recently the criminologists use artificial intelligence, which has come to the aid of the human mind, in their practice. The authors summarize the best practices and conceptualize the use of artificial intelligence in some fields of criminology. The study offers some methodological and theoretical aspects of solving the problems based on trends in the use of artificial intelligence in practical criminology. The authors investigate the interaction of artificial intelligence with human consciousness. The basis of the comparative analysis is the quantum level of consciousness, that is, a quantum theoretical concept based on the concepts of mathematicians and modern physicists. This paradigm of the exact sciences is fundamentally different from the humanitarian paradigm based on philosophy and psychology. The proposed approach makes it possible to understand the physical meaning, the mechanisms of consciousness and artificial intelligence at the quantum level. The authors consider it important to emphasize that there are deep parallels between the functioning of consciousness and artificial intelligence. The well-known psychologist K. Jung and the Nobel laureate physicist W. Pauli discussed similar parallels between idea and matter. The article analyzes the positive and negative aspects of the joint interaction of consciousness and artificial intelligence. This reveals the role of the interdisciplinary science of synergetics. Since consciousness and artificial intelligence are quantum in nature, both general and distinctive laws of non-linear systems functioning apply to these phenomena. There is an uncertainty principle, the meaning of which is as follows: if one parameter is precisely defined in the system, then other parameters cannot be defined, they are uncertain. This facet is movable. The authors analyze some aspects of criminological uncertainty upon occurrence of socio-psychological distorting effects. The psychologists Ph. Zimbardo and S. Milgram investigated them in group experiments. The article substantiates the prospects for the artificial intelligence development and the limitations of its use in criminology. The authors are pessimistic about the development and application of artificial intelligence in criminology. Artificial intelligence does not have the “I” status of a personality, although it can be "subordinated" to legal laws of different levels. The use of artificial intelligence for judicial proceedings is problematic, although there are great opportunities for operational search activities in its functioning, for example, anti-crime programs: recognizing appearance from photos and videos, predicting individual criminal behavior. This frees the consciousness of the expert from routine work, and the employee can therefore choose a creative approach and pay more attention to ethical issues, which is not available for artificial intelligence.