Analysis Of Key Performance Indicators Research Articles

Quality of home-work environment and crises: a case study of call center employees

The home-work environment theme has received high attention post-COVID-19 pandemic. This suggested the need to assess the quality of the indoor home-work environment in terms of telecommuters' performance and satisfaction. The study investigated the performance of telecommuters in a call centre of a telecommunications company in Jordan based on the performance assessment data collected before, during, and after the COVID-19 period. A survey was conducted to examine telecommuters' satisfaction with the quality of the indoor home-work environment in the spatial, behavioural and environmental dimensions. A comparative analysis of key performance indicators was conducted. The results affirmed a relationship between indoor home-work environment quality, employee performance and satisfaction. The analysis demonstrated that behavioural and environmental changes could improve the three factors. Thus, recommendations were made to improve telecommuting settings to facilitate health, well-being, and sociocultural sustainability for new and existing housing by designing more resilient housing suites in several industries.

The Role of Business Analysts in Optimizing HCM Systems: A Study of Post-Implementation Support Effectiveness

Abstract: This article investigates the effectiveness of Business Analysts (BAs) in the post-implementation phase of Human Capital Management (HCM) systems, aiming to develop a comprehensive framework for measuring BA performance and its impact on system optimization and user satisfaction. Employing a mixed-methods approach, the article combines quantitative analysis of key performance indicators (KPIs) such as response time, issue resolution rate, and system performance metrics with qualitative insights from case studies and user surveys. The article examines 150 BAs across 25 organizations, revealing that BAs who effectively balance technical expertise with strong communication skills contribute significantly to sustained HCM system success. Findings indicate that proactive BA involvement in user training and continuous system improvement correlates with a 30% increase in user satisfaction and a 25% reduction in system-related issues. The article culminates in a novel effectiveness measurement framework and recommendations for enhancing BA performance in post-implementation support, offering valuable insights for organizations seeking to optimize their HCM systems and maximize the value of their BA roles.

CO2 Electrolysis Technologies: Bridging the Gap toward Scale-up and Commercialization.

CO2 electroreduction (CO2E) converts CO2 into carbon-based fuels and chemical feedstocks that can be integrated into existing chemical processes. After decades of research, CO2E is approaching commercialization with several startups, pilot plants, and large initiatives targeting different products. Here, we analyze the global efforts in scaling up CO2E, addressing implementation challenges and proposing methods for acceleration. We present a comparative analysis of key performance indicators (KPIs) between laboratory and industrial settings and suggest a stepwise technoeconomic analysis (TEA) framework, supported by industrial data, exploiting interactions within the academic and industrial communities. We identify the lack of systems-oriented standardization and durability as the main bottlenecks slowing down progress in the lab-to-prototype-to-market pathway of CO2E technologies. Inspired by electrolysis and fuel cell technologies, we outline protocols to advance fundamental research and aid catalyst development progress in performance, upscaling, and technology readiness level of CO2E.

METHODOLOGICAL APPROACH TO THE ASSESSMENT OF INTERNATIONAL LOGISTICS MANAGEMENT IN RECREATIONAL ENTERPRISES: THE IMPACT OF RISKS ON FINANCIAL SECURITY

In the article, we present a methodological approach to evaluating international logistics management in the context of ensuring financial security through the development of an appropriate model for assessing indicators and risks that influence it. The research focuses on enterprises in the recreational sector. Structural-logical analysis methods were applied for modelling and graphical methods for their visualization. The fundamental method was the technique of evaluation using fuzzy sets. In this context, the MATLAB system served as the basis for more effective modelling. The article demonstrates that the evaluation of international management begins with the analysis of key performance indicators and risks. As a result of the research, a methodological approach to evaluating the effectiveness of international logistics management in the recreational sphere was formed. The main goal of such management is efficient planning and execution of logistics operations, which ensure continuity and high quality of recreational services at an international level, cost optimization, and increased customer satisfaction. However, to achieve this, it is necessary to properly assess risks and key indicators in the context of ensuring an adequate level of financial security. The proposed approach to evaluation focuses on identifying logistics risks, providing a comprehensive understanding of the problems and opportunities in the context of enhancing financial security. Looking ahead, it is necessary to more closely consider the possibility of practical application for specifically selected enterprises in the recreational sphere and to evaluate not only risks but also threats to financial security.

A discrete-event simulation study for pre-hospital emergency systems

ABSTRACT Ambulance dispatch, deployment, and relocation are crucial decisions in pre-hospital emergency medical services (EMS) that significantly impact response times. In metropolitan areas, the rapid movement of people and complex traffic conditions create a challenging environment for effective decision-making. This paper presents a discrete-event simulation framework designed to evaluate and improve pre-hospital emergency systems by capturing core EMS workflows and incorporating comprehensive, dynamic data. To demonstrate the practical application of this framework, a simulation instance is implemented and validated in the context of downtown Shanghai, with an analysis of key performance indicators for EMS in this area. Additionally, we propose a dynamic ambulance relocation model to improve the alignment between ambulance deployment plans and emergency calls. Simulation experiments show that dynamic ambulance relocation effectively reduces response times. Due to its ability to integrate real-time data, this framework has the potential to support immediate decision-making and evaluate proposed strategies in the real world.

METHODICAL TOOLS FOR ANALYSING AND EVALUATING THE EFFECTIVENESS OF DIGITALISATION OF BUSINESS PROCESSES

The article systemises methodical instruments for evaluating efficiency of measures of digitalisation of business processes of enterprise. A schematic diagram of a general algorithm for evaluating the effectiveness of measures to digitalise the business process of enterprises has been developed. It is determined that assessing the degree of effectiveness of measures to digitalise the business processes of enterprise will also indirectly create conditions for identifying bottlenecks, based on which the management of enterprise will be able to make operational management decisions to optimise the business process through its digital development. It is substantiated that the assessment of business processes and their digitalisation should lie within the functional responsibilities of a certain entity; for this purpose, it is proposed to establish committees at the enterprise to assess the efficiency and digitalisation of business processes. In addition to formulating proposals for eliminating bottlenecks and directions and methods of digitising the company's business processes, the functional responsibilities of the Business Process Efficiency and Digitalisation Committee include the function of assessing the efficiency of an already digitised business process. For this purpose, the Committee develops analytical tools using established business process evaluation methods adapted to the evaluation of a digitised business process, which may include the PDCA cycle, internal audit of business processes, analysis of key performance indicators, functional and cost analysis, and analysis of stakeholder requirements. Each of the proposed instruments for evaluating the effectiveness of measures to digitalise the enterprise's business processes is adapted. It is summarized that when assessing the efficiency of business processes with a view to determining the need for their digital transformation or assessing the efficiency of a digitised business process, it is advisable for an enterprise to approach this issue in a comprehensive manner, namely, to develop clear policies and procedures by establishing and regulating the activities of the committee for assessing the efficiency of the enterprise's business processes by delegating to it a responsible person from each unit for managing business processes that create value or participate in this process.

Analysis of employee performance through productivity: The role of kaizen culture, motivation, and work discipline in the manufacturing industry

Purpose: This study investigates the relationship between employee performance and productivity in the manufacturing industry, focusing on the impact of Kaizen culture, motivation, and work discipline on employee performance. Research Methodology: The study employed a quantitative method approach, which involved a survey of 105 respondents from the manufacturing Industry in West Java, and the analysis of key performance indicators from several pilot case companies in Bekasi that implemented Kaizen techniques. Data were analyzed using the SmartPLS test. Results: Kaizen culture, motivation, and work discipline are vital for improving employee performance and productivity. Employee motivation directly influences the implementation of the 5S system, and the company meets employees’ needs for career development and information. Employee performance is influenced by motivation, discipline, training, and culture, with productivity as the mediator. Limitations: The generalizability of this study is limited by its focus on a specific industry and geographic location. Future studies should replicate the study across different industries and regions to increase the scope of the findings. Contribution: This study contributes to the current literature by examining how Kaizen culture, motivation, and work discipline boost employee performance and productivity in manufacturing. The results underscore the significance of these elements in enhancing organizational performance and offer practical suggestions for companies that aim to enhance productivity and employee engagement. Originality: This study is unique in its thorough examination of how Kaizen culture, motivation, and work discipline affect employee performance and productivity in manufacturing. Using quantitative methods and diverse data sources enhances originality and offers a deeper understanding of these factors.

Формування потенціалу організаційних трансформацій підприємства в сучасних умовах

Transformational changes, a vital part of the evolution and operations of enterprises, necessitate the development of a sound theoretical and methodological framework. This framework is essential for leveraging the potential of organizational transformations. The effectiveness of such changes is contingent on the enterprise’s formed potential, which signifies its capacity to enact impactful changes in structure, processes, culture, and strategy. This adaptability is key to thriving in the external environment, enhancing competitiveness, and achieving long-term goals. The article’s clear goal of studying the theoretical and methodological aspects of forming this potential in modern conditions keeps the focus of the audience on the purpose of the study. The factors that shape the potential of organizational transformations in enterprises under modern conditions are elucidated. These factors, including management and leadership, organizational culture, strategy and vision, existing and potential resources, business processes and technologies, and the external environment, play a significant role in determining the potential of organizational transformations. Therefore, to find ways to ensure the development of the enterprise, it became interesting from a scientific point of view to find out the natural state and prospects of organizational transformations in modern conditions. The state of the transformation process at the enterprise can be assessed based on surveys and questionnaires, SWOT analysis, analysis of key performance indicators (KPI), interviews of managers and focus groups, and audit of organizational culture. In this regard, the place of assessing the potential of organizational transformations in such methodical approaches is determined. The study substantiates the directions and list of indicators for assessing the current state of the enterprise and its readiness for organizational transformations. This research underscores the practical implications of determining the markers of the transformational process at the enterprise, a crucial step for the successful implementation of organizational changes. The composition and structure of such markers were analyzed, providing valuable insights depending on the direction of analysis and offering practical guidance for enterprises undertaking transformational changes. Keywords: potential of organizational transformations of the enterprise, development, readiness for changes, transformational process, digital technologies, efficiency.

Increasing the Efficiency of the Value-Chain for Non-Manufacturing Processes: Analytical Approach

The implementation of lean manufacturing principles into both the manufacturing and non-manufacturing sectors makes it possible to achieve a high level of efficiency in many indicators. The presented article deals with the influence of lean production on the methodology of measuring the performance of enterprises in the non-production sphere. Part of the methodology is the analysis of key performance indicators, which serve to calculate the main quantities related to the efficiency of the operation and its optimization. In connection with the definition of different types of losses that have been identified and are successfully reviewed in the production sphere, the most common causes of losses and waste that can occur in the non-production sphere have been defined. Even though the principles of lean production were primarily developed for the production sphere, in the presented article it is possible to see the positive influence of lean principles in the non-production sphere. Customers expect a quick transformation of their requirements into products in the form of a product or service with a certain degree of personalization. Businesses focused on the non-manufacturing sector meet potential customers who are largely active and personalize products for which they are willing to pay. The path of implementing innovative solutions is one of those paths that contributes to positive change and creates prerequisites for moving towards the so-called smart business also in the non-production sphere.

Enhancing Success in Small Hydropower Projects: Analysis of Key Performance Indicators and Strategies for Improvement in Nepal

Enhancing Success in Small Hydropower Projects: Analysis of Key Performance Indicators and Strategies for Improvement in Nepal

Advances in auditing and business continuity: A study in financial companies

This paper delves into the integration of Intelligent Process Automation within the domain of business continuity auditing, with a focus on the Portuguese banking sector. In an era marked by rapid technological advancement, organizations are increasingly leveraging automation to reinforce operational efficiency and realize substantial cost savings. Concurrently, auditors play a pivotal role in ensuring seamless transitions amid technological transformations to safeguard business continuity. This research endeavors to bridge the realms of business continuity and intelligent automation, culminating in a comprehensive application that streamlines the audit process. The implemented solution encompasses the automation of critical audit activities, including communication, information requests, and final report submissions, liberating auditors from the chains of repetitive tasks. The incorporation of business intelligence augments this automation framework, enabling a meticulous analysis of key performance indicators within the audit department. This ensures a continuous evaluation of the efficacy of the Annual Audit Plan. Empirical validation of this initiative was achieved through surveys conducted with audit teams from four prominent Portuguese banks. The results unequivocally affirm the potential benefits of this implementation, extending invaluable support to management in the decision-making process, while concurrently alleviating auditors of routine tasks inherent to the audit process. This study not only underscores the transformative potential of intelligent process automation in the audit domain but also offers a replicable framework for organizations seeking to fortify their business continuity efforts through technological integration. The findings hold implications for businesses navigating the dynamic intersection of technology and audit practices, providing a blueprint for harnessing automation for enhanced operational resilience.

Halal Supply Chain Performance Measurement with Supply Chain Operations Reference Approach

Bakso Mantul is a household industry produces ready-to-eat packaged frozen meatballs with sales areas in South Sumatra, Indonesia. The absence of halal certification of the products failed the business to get benefit of increasing income and consumer’s trust. The obligation to certify halal products is based on the Law of the Republic of Indonesia No. 33 of 2014. The preparation and performance measurement of halal supply chain management implemented by Micro, Small, and Medium Enterprises (MSMEs) could support to obtain the certification. The purpose of the study is to prepare Key Performance Indicators (KPIs) using Supply Chain Operations Reference (SCOR) as a form of standardization. SCOR could be used to maintain the products’ halal quality and measure the performance of all halal supply chain activities in the cycle view push process. From the validation results carried out by internal and external respondents of MSMEs, 12 KPIs obtained are considered valid and could be used to measure the performance of halal supply chain. From the measurement, a value of 50.78 is still categorized as average based on the Snorm De Boer system. The KPI analysis using the Traffic Light System (TLS) shows that seven KPIs are satisfying, four are not satisfactory, and one is marginal.

Key Performance Indicator Analysis and Sharia Product Knowledge on Sales Force Performance with Work Motivation as an Intervening Variable at Bank Muamalat Indonesia

The growth of Islamic banking is influenced by various factor, including the performance of sales personnel in offering products. Selling skills should also be supported by a deep product knowledge product sharia. In addition, work motivation is an integral part of performance enhancement. The use of Key Performance Indicator (KPIs), Products Knowledge, and work motivation and their relationship with performance need to be measured to what extent these variables are interconnected. This research aims to analyze Key Performance Indicators and Sharia Product Knowledge on the performance sales personnel, with work motivation as an intervening at Bank Muamalat Indonesia. The background of the study is based on understanding how Key Performance Indicators and Knowledge Product Sharia owned by sales personnel can explain the relationship with performance, with work as mediation. This research is a quantitative study and utilizes a questionnaire distributed to sales force or marketing employees. Data collection was done by distributing the questionnaire through online media to the sales force. The data processing and analysis software used is SMARTPLS 3.0. The results of the direct effect variable test show that the Key Performance Indicator (X1) has a significant effect on Sales Force Performance (Z) at 0.192 with a t-statistic (2.444>1.96) or p-value (0.015<0.05). The effect of Key Performance Indicator (X1) on Work Motivation (Y) is a significant at 0.291 with a t-statistic (3.525>1.96) or p-value (0.000<0.05). The effect of Work Motivation (Y) on Sales Force Performance (Z) is significant at 0.366 with t-statistic (4.581>1.96) or p-value (0.000<0.05). The effect Knowledge Product sharia (X2) on Sales Force Performance (Z) is significant at 0.241 with a t-statistic (2.652>1.96) or p-value (0.008<0.05). The Effect of Knowledge Products Sharia (X2) on Work Motivation (Y) is significant at 0,453 with a t-statistic (5.542>1.96) or p-value (0.000<0.050). Meanwhile, for the indirect effect analysis, the indirect effect of Key Performance Indicator (X1) on Sales Force Performance (Z) through Work Motivation (Y) is 0.106 with p-value of 0.012 <0.05, which means that Work Motivation (Y) mediates the effect of Key Performance Indicator (X1) on Sales Force Performance (Z). The indirect effect of Knowledge Product Sharia (X2) on Sales Force Performance (Z) through Work Motivation (Y) is 0.166 with p-value of 0.001 <0.05, which means that Work Motivation (Y) mediates the effect Knowledge Product Sharia (X2) on Sales Force Performance (Z).

Research on low-carbon development path of new energy industry under the background of smart grid

ObjectivesThe transition to a low-carbon and sustainable energy system is essential to combating climate change and ensuring the long-term viability of the global energy industry. Smart grid technologies are emerging as a transformative force in this transition. This research explores the multifaceted impact of smart grid technologies on the new energy industry and evaluates the influence of policies and regulations in shaping its development. MethodsThe study employs a mixed-method approach, combining quantitative analysis of key performance indicators (KPIs) and a qualitative examination of stakeholder perspectives. The quantitative analysis focuses on the impact of smart grids on renewable energy penetration, carbon emissions, and energy efficiency. The qualitative analysis draws on interviews with experts from industry, academia, and government to gain insights into the role of policies and regulations in driving smart grid development. ResultsThe quantitative analysis reveals a significant increase in renewable energy penetration, a reduction in carbon emissions, and enhanced energy efficiency in regions with high smart grid adoption. These findings indicate the substantial impact of smart grid technologies in facilitating the transition to a clean and sustainable energy system. The qualitative analysis highlights the role of policies and regulations in driving the growth of renewable energy capacity, reducing carbon emissions, and creating jobs in the new energy industry. Supportive regulatory frameworks have been instrumental in stimulating investment in smart grid technologies and renewable energy projects. A regression analysis was conducted to shed light on the impact of sustainability indicators, economic assessments, and renewable energy capacity on carbon emissions. The analysis shows that these variables significantly influence carbon emissions, providing insights for policymakers and industry stakeholders. ConclusionThe findings of this study underscore the importance of smart grid technologies and supportive regulatory frameworks in facilitating sustainable energy development. Smart grid technologies play a critical role in enabling the integration of renewable energy into the grid, improving energy efficiency, and reducing carbon emissions. Governments and industry stakeholders should collaborate to accelerate the deployment of smart grid technologies and create a supportive policy environment for the new energy industry.Research and development should be funded for innovative smart grid technology.

Optimizing Business Performance through KPI Alignment: A Comprehensive Analysis of Key Performance Indicators and Strategic Objectives

Optimizing Business Performance through KPI Alignment: A Comprehensive Analysis of Key Performance Indicators and Strategic Objectives

THE IMPACT OF DIGITALISATION ON THE EFFICIENCY AND COMPETITIVENESS OF AN ORGANISATION IN THE MODERN BUSINESS ENVIRONMENT

This article explores the profound impact of digitalisation on organisational effectiveness and competitiveness in the modern business landscape. The increasing integration of digital technologies into business processes has led to a re-evaluation of traditional organisational structures and practices. The study aims to provide insights into the impact of digitalisation on organisations and contribute to the understanding of its multifaceted effects. The relevance of this research lies in the transformative nature of digitalisation, which has become a strategic imperative for organisations seeking to thrive in the dynamic business environment. The ongoing digital revolution necessitates an examination of its impact on organisational effectiveness and competitive positioning. Through a comprehensive literature review, the paper establishes the current state of knowledge on the subject and identifies gaps that warrant further investigation. The methodology used is a combination of qualitative and quantitative approaches. Interviews with industry experts, case studies of digitally transformed companies, and statistical analysis of key performance indicators contribute to a nuanced understanding of the relationship between digitalisation and organisational outcomes. The research also considers factors such as the level of technology adoption, organisational culture and the role of leadership in driving digital initiatives. The results highlight the multifaceted impact of digitalisation on organisational efficiency and competitiveness. The findings reveal improvements in operational processes, increased agility and the potential for innovation through digital technologies. Conversely, challenges related to cybersecurity, workforce adaptability and ethical considerations are also identified. The study provides a holistic view of the complexities associated with the digitalisation journey. The paper contributes to the academic discourse on the impact of digitalisation on businesses by presenting a thorough analysis of its impact on organisational effectiveness and competitiveness. The practical significance of the study is that it provides strategic recommendations for organisations navigating the digital landscape. The insights gained from this research can guide organisational leaders, policy makers and practitioners in making informed decisions to harness the benefits of digitalisation while addressing its associated challenges. As organisations continue to navigate the evolving digital landscape, understanding the nuanced dynamics uncovered in this study will be paramount to sustaining and enhancing organisational performance.

Contact tracing for COVID-19 in a Swiss canton: analysis of key performance indicators.

Contact tracing (CT) has played an important role in strategies to control COVID-19. However, there is limited evidence on the performance of digital tools for CT and no consensus on which indicators to use to monitor their performance. We aimed to describe the system and analyse outcomes of CT with a partially automated workflow in the Swiss canton of Solothurn, using key performance indicators (KPIs). We describe the process of CT used in the canton of Solothurn between November 2020 and February 2022, including forward and backward CT. We developed 16 KPIs representing CT structure (S1-2), process (P1-11) and outcome (O1-3) based on previous literature to analyse the relative performance of CT. We report the changes in the indicators over waves of SARS-CoV-2 infections caused by several viral variants. The CT team in Solothurn processed 57,363 index cases and 71,809 contacts over a 15-month period. The CT team successfully contacted 99% of positive cases within 24 hours (KPI P7) throughout the pandemic and returned almost all test results on the same or next day (KPI P6), before the delta variant emerged. Three-quarters of contacts were notified within 24 hours of the CT interview with the index (KPI P8) before the emergence of the alpha, delta and omicron variants, when the proportions decreased to 64%, 36% and 54%, respectively. The percentage of new symptomatic cases tested and interviewed within 3 days of symptom onset was high at >70% (KPI P10) and contacts started quarantine within a median of 3 days of index case symptom onset (KPI P3). About a fifth of new index cases had already been in quarantine by the time of their positive test (KPI O1), before the delta variant emerged. The percentage of index cases in isolation by day of testing remained at almost 100% throughout the period of analysis (KPI O2). The CT in Solothurn used a partially automated workflow and continued to perform well throughout the pandemic, although the relative performance of the CT system declined at higher caseloads. CT remains an important tool for controlling the spread of infectious diseases, but clearer standards should improve the performance, comparability and monitoring of infection in real time as part of pandemic preparedness efforts.

Комплексный подход к реализации стратегии в устойчиво развивающейся городской поликлинике.

Currently, strategic planning is the basis of the activities of many healthcare organizations. Building strategic goals and objectives structures the action plan and allows you to determine the degree of importance of the work being carried out relative to the organization’s policies. However, not all management methods and techniques lead to sustainable development of healthcare organizations. To achieve the strategic goals of an organization, an integrated approach is needed, which determined the relevance of this study. Purpose of the study is to determine and the description of an integrated approach to the implementation of strategic objectives in a sustainably developing healthcare organization providing primary health care to the urban population. Materials and methods. The study of the sustainable development of healthcare organizations was carried out from 2012 to 2023, and a sociological study of the opinions of the heads of healthcare organizations implementing a development strategy was carried out from 2012 to 2018. Results. A sociological survey of managers showed that 24,6% of healthcare organizations applying a development strategy do not achieve their indicators within 3 years. To increase the sustainability of the development of healthcare organizations, an integrated approach is required in combination with such management methods as: implementation of a quality management system; implementation of a sustainable development model; implementation of improvements; training staff on a long-term development strategy; analysis of process effectiveness, etc. To implement a sustainable development strategy in the healthcare organization, the following activities were developed and implemented: determining the long-term goals of the healthcare organization; determination of key performance indicators of the organization; identifying key processes to achieve long-term goals of the clinic; identification of key performance indicators for each process; determining the quality and quantity of resources that support key processes; on-the-job training of personnel; monitoring and analysis of key performance indicators; identifying departmental best practices; implementing organizational improvements and innovations; changing long-term goals and key performance indicators based on the internal needs of the organization. In general, over 6 years, the effectiveness of the organization’s strategy and policies increased by 5,9 times. Findings. Thus, to achieve sustainable growth in long-term development indicators, it is necessary not only to formulate strategic performance indicators, but also to ensure their implementation in all divisions of the healthcare organization, including administrative, economic and support services. To this end, it is necessary to involve staff in improving work efficiency through on-the-job training in the best practices for implementing project work to improve the activities of a healthcare organization. This integrated approach increases employee engagement and allows for sustainable development of the organization as a whole.

AMU-LED Cranfield Flight Trials for Demonstrating the Advanced Air Mobility Concept

Advanced Air Mobility (AAM) is a concept that is expected to transform the current air transportation system and provide more flexibility, agility, and accessibility by extending the operations to urban environments. This study focuses on flight test, integration, and analysis considerations for the feasibility of the future AAM concept and showcases the outputs of the Air Mobility Urban-Large Experimental Demonstration (AMU-LED) project demonstrations at Cranfield University. The purpose of the Cranfield demonstrations is to explore the integrated decentralized architecture of the AAM concept with layered airspace structure through various use cases within a co-simulation environment consisting of real and simulated standard-performing vehicle (SPV) and high-performing vehicle (HPV) flights, manned, and general aviation flights. Throughout the real and simulated flights, advanced U-space services are demonstrated and contingency management activities, including emergency operations and landing, are tested within the developed co-simulation environment. Moreover, flight tests are verified and validated through key performance indicator analysis, along with a social acceptance study. Future recommendations on relevant industrial and regulative activities are provided.

Promotion of Educational Programs: New Practices

In the context of current and upcoming reforms of higher education, there are acute issues of target orientation of new educational programs under the orders of external stakeholders (state, region, employers, students, and their families, etc.), as well as their promotion for subsequent implementation to obtain the target result, ensure employment of graduates, satisfy customer requests. The purpose of the study is to present a case of effective promoting a new type of higher education programs, which involve vertical school-university integration, to formulate recommendations for their promotion, and to evaluate the results of recruitment. The following research methods are used: analytical and comparative, analysis of documents, labor market segments review, marketing promotion plan formation, key performance indicators analysis etc.The case analysis shows that in the context of competition for applicants, the use of activity-based tools for promoting educational programs, which imply immersion in practice-oriented learning from school (for instance, involving schoolchildren in university projects), as well as other forms of active marketing can give better results than traditional approaches.