PurposeAdopting the lens of ambidexterity, this paper examines decision-making within private technical education providers as they attempt to meet workforce and UK government training demands against a backdrop of unprecedented pace of global change in technology.Design/methodology/approachQualitative data, drawn from semi-structured interviews of participants within a private training provider, was analysed thematically to investigate common patterns, clarify understanding and identify development areas to inform government bodies and private provider apprenticeship delivery practices.FindingsThe findings reveal the extent to which neoliberalism is potentially undermining technical education reform and increasing regulation whilst decreasing trust and reducing authentic partnerships between key stakeholders, together negatively impacting ambidextrous decision-making.Research limitations/implicationsThis study is limited by the use of a monolingual, monocultural sample; therefore, a broader cross-section of respondents from a wider range, size and geographical location of training providers may result in a deeper understanding of the varying tensions and challenges associated with technical education reform.Practical implicationsThis work seeks to inform policymakers of the wider consequences of neoliberalism and provide recommendations for government bodies and technical training providers to work collaboratively in seeking solutions to the barriers in delivering vocational training fit for a future-proof workforce.Originality/valueThis paper builds on a limited body of research examining the dual impact of once in a lifetime technological challenges and the consequence of neoliberalism upon ambidextrous decision-making within private providers of post-16 technical education.
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