The article presents the analysis of a part of results of the sociological study „Mapping the efforts of Alliance of Active NGOs in the field of Child and Family Social Protection members and other NGOs supporting Ukrainian refugees in the Republic of Moldova”, the purpose of which was to map the efforts of civil society organizations, especially those members of the Alliance of Active NGOs in the field of Child and Family Social Protection in providing support to Ukrainian refugees in the Republic of Moldova. The data collection took place between June and July 2022, by applying a methodology in a combined design through quantitative research methods (survey by questionnaire administered online and by telephone) and qualitative research methods (individual interview, focus group, documentary analysis). The quantitative research sample comprised 100 civil society organizations selected from a total of 204 organizations. The qualitative research involved 11 individual interviews and two focus group discussions with representatives of the national civil society from different areas of the country. The study highlighted a special involvement of civil society in the management of the refugee crisis, with a variety of services being provided, both at the border crossing points and at the place of residence in the Republic of Moldova. The development and provision of services by the vast majority of civil society organizations has been based on the needs of refugees. The need for a minimum package of services for refugees is one of the conclusions of the sociological study.
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