Administrative Staff Research Articles

Participatory design as an instrument in designing functionally and technically complex buildings

ABSTRACT This paper explores the practice of participatory design (PD) in the process of designing functionally and technically complex buildings, exemplified through the case study of the Faculty of Mathematics and Natural Sciences in Pristina (Kosovo), a building that conducts and promotes scientific discoveries. Functional complexity refers to the number and diversity of functions the building needs to accommodate, while technical complexity refers to the degree of sophistication and intricacy in the building's systems and components. Participatory design can be a valuable design approach in designing complex buildings. The case of the Faculty of Mathematics and Natural Sciences in Pristina (Kosovo) is an example of how PD can be transformed into an instrument of understanding the complexity of the building by promoting a user-focused design approach and helping in designing the tools of involvement depending on the goals to be achieved. Briefing workshop, design game and choice catalogue were methods that were used while a variety of tools were designed during the design stages; some were adaptations of existing PD tools and others were designed especially for this case. The participants included a diverse ‘multiple community’ of stakeholders, comprising end users (students, professors and administrative staff), strategic partners (client, investor, project manager and executives) as well as the technical working group (engineers and technical experts). The results demonstrate PD’s transformative potential into a structured instrument for understanding, analysing and preventing mistakes in the design of complex buildings.

Optimalisasi Pelayanan Masyarakat di Kelurahan Kilasah Kecamatan Kasemen Kota Serang dalam Mencapai Good Government

Community services that do not run optimally result in obstruction of the government regulatory system in the agency. It can also cause fatal problems, such as increasing complaints from people who experience inconvenience and their service rights are not fulfilled. In principle, community service is a determining factor in the quality of government and the welfare of all sub-district officials and the community. This happened in various subdistrict agencies in various regions, including in Kilasah Subdistrict, Kasemen District, Serang City. As for the physical condition of the Killah sub-district office, it still does not have a permanent and independent sub-district office building, limited competent human resources, minimal facilities and infrastructure, minimal number of community service administration staff. So this Community Service activity aims to help optimize community services in Kilasah Village. The steps taken in implementation are the observation, preparation, implementation and evaluation stages.This community service (PkM) activity runs smoothly, the PkM team can assist in community services such as compiling sub-district correspondence, assisting in collecting data on poor people for social service events, collecting data on MSME actors for assistance in making NIBs and product branding, create social media accounts for online community service, and as a forum for citizens' aspirations in an easy way, as well as other administration . This can realize the role of the Kilasah Subdistrict government as a progressive, innovative and optimal service provider. So that we can achieve the ideals of Good Government that are aspired to by all governments, especially Kilasah Village

The Effect of Competence, Discipline, and Work Motivation on Job Satisfaction and Affective Commitment of School Administration Staff (TAS) at SMA Se Sunggal District, Deli Serdang Regency

The research aims to analyze the effects of: (1) competence on job satisfaction; (2) discipline towards job satisfaction; (3) work motivation on job satisfaction; (4) competence towards affective commitment; (5) discipline towards affective commitment; (6) work motivation towards affective commitment; (7) job satisfaction with affective commitment; (8) job satisfaction in moderating competence towards affective commitment; (9) job satisfaction in moderating discipline towards affective commitment; and (10) job satisfaction in moderating work motivation towards affective commitment to School Administration Personnel in High Schools in Sunggal District. The research population is School Administration Personnel in high schools in Sunggal District with a sample of 136 people. The research method is a quantitative method with Smart-PLS analysis. The results of the study concluded: (1) the influence of competency variables on job satisfaction was 27.1%; (2) the influence of the discipline variable on job satisfaction was 26.5%; (3) the magnitude of the influence of the work motivation variable on job satisfaction was 34.8%; (4) the influence of competency variables on affective commitment is 12.5%; (5) the influence of the discipline variable on affective commitment was 71.4%; (6) the influence of work motivation variables on affective commitment is 26.5%; (7) the magnitude of the influence of the job satisfaction variable on affective commitment was 16.6%; (8) the influence of the competency variable on affective commitment with job satisfaction moderation was 11.8%; (9) the influence of the discipline variable on affective commitment with job satisfaction moderation was 11.7%; and (10) the influence of the work motivation variable on affective commitment with job satisfaction moderation was 12.3%. Overall, the results of the study showed that affective commitment was influenced by competence, discipline, and work motivation on job satisfaction by 74.0%; While the remaining 26.0% is determined by other factors.

Human Talent Management in the Development of Work Skills in the Framework of The SDG in a Hospital in Peru

Objective: To determine the influence of human talent management on the development of labor competencies of the administrative staff of a hospital in Peru. This is associated with the Sustainable Development Goal (SDG) “Decent work and economic growth”. Theoretical framework: Globalization and digitalization generate constant changes that force institutions to orient human talent management towards the development and specialization of workers' skills, through training and feedback. Method: The basic study had a quantitative approach and a non-experimental cross-sectional design. The sample consisted of 86 employees, the technique used was the survey and a questionnaire was used for each variable. The ordinal logistic regression test was used for the inferential analysis, considering a significance level < 0.05. Results and Discussion: The results of the model fit test showed a p-value of 0.000 < 0.05. Likewise, the Nagelkerke coefficient yielded a value of 0.239, determining that there is a 23.9% influence of human talent management on the development of labor competencies. Implications of the research: Adequate human talent management will allow the development of the competencies of the hospital's administrative employees. Originality/value: Human talent management in the development of labor skills in Peruvian hospitals has been little explored, which makes this study an original contribution, given that most research has focused on other contexts.

Ontario college media professor careers across five decades

ABSTRACT This exploratory research analyses the careers, teaching practices, and self-assessments of Ontario college media teachers in three parts of the Province and three time periods (those hired in the 1970s and 1980s, 1990–2007, and 2007–2022). I interviewed 15 retired media teachers and academic managers; also, 42 current instructors and academic managers answered a survey about their professional experiences. My analysis uses a feminist model of closure theory from the neo-Weberian sociology of professions (Witz, 1992) along with intersectional writing on identity to explain the gendered and racialised nature of the labour market in these geographically and historically specific areas and eras. At the beginning of the first period, privileged white middle-class men with connections to education and industry experience founded the programmes, eventually hiring privileged white women with relevant credentials, all teaching full-time. In the 1990s, the neoliberal practice of hiring substantial cohorts of non-fulltime (NFT) teachers, and a demand for graduate university credentials can be linked to the advent of joint university-college media programmes and an increase in hiring of administrative staff (Mackay, 2014). In the programmes themselves, I found that the institutionalised apprenticeship model of the early college changed to a skills-based curriculum, the current emphasis in all college programmes. In hiring, gender parity for white heterosexual women has been achieved in the central hub, and consciousness of race has grown over time. However, media teachers still do not match the intersectional diversity of their students due to credentialist and legislative professional closure in hiring and promotion among fulltimers. I theorise that this closure operates by requiring credentials for full-time positions that are not available to all, depending on intersectional class, race, sexuality, disability, neurodiversity, and age.

The Ecological Footprint of the National University of the Altiplano, Peru: A Tool for Sustainable Management

One of the ways in which sustainable development can be understood is through the efficient management and systematization of indicators. For this reason, the study of ecological footprints is important, given that this concept integrates the different types of environmental indicators and, from the results and their interpretation, explains the total environmental impact generated through the development of daily human activities. The objective of this research was to quantify the total ecological footprint of the National University of the Altiplano in 2023. An application-type quantitative approach was considered, and the study utilized a descriptive, non-experimental design in which source data were used. The data were obtained from a primary sample through applying a survey to teachers, students, and administrative staff. The questionnaire included questions about the operations and functioning of the university, allowing us to calculate and analyze the components of its ecological footprint. It was determined that, in 2023, the university entity generated 4721.20 t CO2 in carbon dioxide emissions due to the use and operation of infrastructure, buildings, mobility, electricity consumption, paper consumption, and water consumption. The findings indicate that the university’s operations require approximately 915.67 hectares of forest annually to offset its carbon emissions and that it has an ecological footprint (in global hectares) of 1172.06 hag/year, suggesting important sustainability challenges. Finally, it was determined that the ecological footprint per capita at the National University of the Altiplano in 2023 was 0.04 ha/person/year and 0.06 hag/person/year, due to CO2 emissions, thus generating a greater ecological footprint of the university. These results underline the need to improve sustainable practices and review policies at the university level in order to better align with the objectives of sustainable development.

Needs and expectations of healthcare professionals regarding the topic of alcohology: Results of a survey conducted in France in 2022

ContextAlcohol-related health problems represent a significant public health concern, and it is imperative for the healthcare team to accurately perceive and detect these issues to provide appropriate care. The objective of this survey was to evaluate the knowledge, practices, and educational background of healthcare professionals in the field of alcohol-related health concerns, aiming to identify their information requirements. MethodsThis study employs a cross-sectional descriptive survey methodology, in which data were gathered through a digital questionnaire designed for healthcare professionals (including those in medical, paramedical, and medico-social professions) working in addictology services as well as other relevant services across France and its overseas departments. ResultsA total of 611 questionnaires were deemed usable for analysis. A considerable percentage of participants reported their knowledge and skills to be insufficient or very insufficient, with rates of 33 % and 36 %, respectively. Moreover, a significant proportion of respondents (≈ 28 %) stated that they had received no education in addictology. Our results highlight differences in levels of knowledge and competence among the various healthcare settings, notably with lower reported levels of satisfaction in hospital settings (public and private), private practice, and in Harm Reduction Centers. Furthermore, certain professions reported unsatisfactory levels of skills and knowledge in alcohol-related issues, particularly support staff, pharmacists, expert patients, administrative staff, and social workers. These findings suggest the need to enhance knowledge and skills by tailoring interventions according to the specific healthcare settings and professions. Additionally, the priority themes and channels for disseminating information varied depending on age, region, and professional category. ConclusionThis survey reveals a low level of knowledge, practice, and education in addictology, emphasizing the critical need for training. The importance of training extends not only to the priority topics addressed but also to the channels used for dissemination, all while customizing them to suit the age, professional category, structure, and region of healthcare professionals.

Realities and Challenges of Internationalizing Administrative Staff at Japanese Universities

Realities and Challenges of Internationalizing Administrative Staff at Japanese Universities

Barriers and proposed solutions to at-home colorectal cancer screening tests in medically underserved health centers across three US regions to inform a randomized trial.

At-home colorectal cancer (CRC) screening is an effective way to reduce CRC mortality, but screening rates in medically underserved groups are low. To plan the implementation of a pragmatic randomized trial comparing two population-based outreach approaches, we conducted qualitative research on current processes and barriers to at-home CRC screening in 10 community health centers (CHCs) that serve medically underserved groups, four each in Massachusetts and California, and two tribal facilities in South Dakota. We conducted 53 semi-structured interviews with clinical and administrative staff at the participating CHCs. Participants were asked about CRC screening processes, categorized into eight domains: patient identification, outreach, risk assessment, fecal immunochemical test (FIT) workflows, FIT-DNA (i.e., Cologuard) workflows, referral for a follow-up colonoscopy, patient navigation, and educational materials. Transcripts were analyzed using a Rapid Qualitative Analysis approach. A matrix was used to organize and summarize the data into four sub-themes: current process, barriers, facilitators, and solutions to adapt materials for the intervention. Each site's process for stool-based CRC screening varied slightly. Interviewees identified the importance of offering educational materials in English and Spanish, using text messages to remind patients to return kits, adapting materials to address health literacy needs so patients can access instructions in writing, pictures, or video, creating mailed workflows integrated with a tracking system, and offering patient navigation to colonoscopy for patients with an abnormal result. Proposed solutions across the three regions will inform a multilevel intervention in a pragmatic trial to increase CRC screening uptake in CHCs.

Developing research priorities for palliative care in Colombia: a priority setting partnership approach

BackgroundA recent Lancet commission called for more research on palliative care in low- and middle-income (LMIC) countries such as Colombia. A research priority setting approach has been recommended by The Global Forum for Health Research to address the huge gap in research output between LMIC and high-income countries, with influential health service bodies recommending the active involvement of non-research expert stakeholders in establishing research priorities to address service user needs.MethodPriority setting partnership (PSP) following the four stages of the James Lind Alliance methodology; establishing the partnership, identifying evidence uncertainties, refining questions and uncertainties, and prioritization. Data from MS forms were analysed using descriptive statistics.ResultsA total of 33 stakeholders attended an online PSP workshop and completed the Mentimeter exercise in Microsoft Teams. A total of 48 attended the subsequent in person prioritisation exercise in urban Bogota (n = 22) and rural Popayan (n = 25). The stakeholders were a diverse group of health professionals (physicians, medical students, nurses, dentists, physiotherapists, nutritionist, occupational and speech therapists), financial and administrative staff and patients with life-limiting illness and caregivers. Top research priorities included patient and caregiver needs, service provider education and training, and better integration of palliative care with cancer and non-cancer services. The key challenges included a lack of interest in palliative care research, along with funding, time and resource constraints. Key solutions included collaboration across disciplines and settings, highlighting benefits of palliative research to help secure adequate resources, and multicentre, mixed method research, with patient involvement from the research development stage.ConclusionThe findings of this PSP should be disseminated among palliative care associations worldwide to inform international multicentre studies, and among governmental and nongovernmental organisations that promote research in Colombia. A focus on patient and family caregiver palliative care needs in Colombia should be prioritised.

THE PARADIGM OF CHARACTER EDUCATION IN ISLAMIC ELEMENTARY SCHOOL

This research aims to discuss the important role of teachers as educators and role models in educational institutions, especially in character education at SDIT Al-Izzah Banten. Based on the theoretical framework proposed by Moeslim Abdurrahman, this study emphasizes the importance of role models in character education by underlining the essence of religious teachings that must be applied in everyday life. This study uses a qualitative method with a triangulation technique that combines data from field observations, interviews with teachers and principals, and related literature. This research explores the character education paradigm at SDIT Al-Izzah, emphasizing the importance of acculturating character in the school culture through exemplary behaviour, discipline, habituation, wise advice, and rewards for good behaviour. The research highlights the comprehensive involvement of the school community, including the principal, teachers, administrative staff, caretakers, parents and the local community in creating an environment conducive to character development. Notably, the research revealed the extension of disciplinary practices beyond the classroom, encompassing daily routines such as absences for congregational prayers and communal meals, which contribute to the overall moral formation of students.

병원행정직원들의 MBTI 성격유형이 직무만족, 조직몰입에 미치는 영향

The purpose of this study was to determine the impact of MBTI personality types on job satisfaction and organizational commitment among administrative workers at hospital-level medical institutions. As for the research method, 140 structured questionnaires were used in the final analysis, focusing on research subjects who agreed to the questionnaire, targeting administrative staff at hospitals located in Busan and Ulsan. Descriptive statistics, t-test, ANOVA, and correlation were used using the SPSS 27.0 program. Analysis, multiple regression analysis was performed. The results of the study showed that in job satisfaction, the NT type was higher than the ST type in system-related satisfaction (p=.028), and in emotional commitment, the NF type was higher than the ST type (p=.033). This significant difference appeared. In terms of decision-making type, the EF type was found to have significant differences in job satisfaction and organizational commitment compared to the IT and IF types. Based on these research results, the NF emotional type was found to be more suitable to increase work satisfaction and organizational commitment of workers in health care institutions. Hospitals are institutions that provide medical services, and for efficient work response and patient safety, it is believed that it is necessary to confirm the satisfaction, emotional commitment, and continued commitment of hospital administrative staff with their work and system.

Analisis Pengelolaan Kearsipan di SMAN 1 Parigi

This study aims to analyze the management of archives in SMAN 1 Parigi, focusing on the effectiveness of the archival system used and its impact on the efficiency of school administration. The research method used is a case study with a qualitative approach. Data was collected through in-depth interviews with administrative staff, direct observation, and analysis of school archive documents. The results of the study show that archive management at SMAN 1 Parigi still faces various challenges, including the lack of human resources trained in the field of archives, as well as the limitations of supporting infrastructure such as storage space and information technology equipment. Nonetheless, efforts have been made to improve the archival system, such as digitizing some of the archives and increasing the capacity of staff through training. The study also found that better archive management can improve work efficiency and accelerate access to information needed for decision-making. For this reason, it is recommended that schools allocate more resources for the development of the archival system, including increasing staff training, adding storage facilities, and applying more sophisticated information technology. Thus, it is hoped that archive management at SMAN 1 Parigi can run more effectively and support improving the overall quality of school administration.

Implementasi Pengelolaan Kearsipan dalam Menunjang Akuntabilitas Sekolah: Studi Kasus di SMK Negeri 1 Cijulang

This study aims to determine how the implementation of archival management can improve school accountability at SMK Neegeri 1 Cijulang. The research method used in this research is a case study method with a qualitative approach. The research subjects in this study were the principal, head of facilities and infrastructure, and administrative staff. The results showed that the management of archives at SMK Negeri 1 Cijulang was not optimal, with a lack of space and special officers in the field of archives. However, efforts have been made for archival management, such as training for administrative staff, which shows improvements in archival management. In this study, researchers also found that effective archiving can improve school accountability by facilitating access to information, increasing efficiency and reducing costs. The results of this study are expected to contribute to knowledge about the implementation of archival management in improving school accountability and provide recommendations for improving the quality of archival management at SMK Negeri 1 Cijulang.

Knowledge, Attitudes and Behaviors of Academic and Administrative Staff at Izmir Bakırçay University towards Rational Drug Use

Objective: It is aimed to evaluate the knowledge level and behaviors of university staff about rational drug use, and to create literature on intervention studies. Materials and Methods: The descriptive study was carried out online among the academic and administrative staff of İzmir Bakırçay University. Its population consists of 308 university personnel and the sample was not selected. A 20-question questionnaire and a 21-item Rational Drug Use Scale were sent to all personnel who accepted the study, and 219 personnel (71.1%) participated. Independent variables, sociodemographic characteristics and substance use habits are the dependent variable scale score. SPSS 20.0 statistical package program was used. Descriptive statistics, number and percentage distributions, differences between groups were evaluated with Chi-Square and Fisher's exact tests. Results: 89.9% of the participants had good knowledge of rational drug use, and their average score was 38.4±3.5. The level of knowledge of women, academic staff and participants aged 40 and over is higher (p=0.015). Conclusion: Academic staff and female employees aged 40 and over have higher RHR knowledge levels. In order to gain Rational Drug Use behavior, both health professionals and the society should be provided with extensive training opportunities and drug policies should be developed.

The role of strategic agility in achieving entrepreneurial performance: an applied study of the opinions of a sample of administrative and technical staff in the men’s clothing factory in Najaf...

The role of strategic agility in achieving entrepreneurial performance: an applied study of the opinions of a sample of administrative and technical staff in the men’s clothing factory in Najaf...

Association between menopause and occupational burnout in healthcare workers: a cross-sectional study

ABSTRACT The increased proportion of women in the workplace and the labor force aging have been demanding investigations of the link between menopause and occupational health issues, especially in healthcare settings. Evidence on the association between menopause and occupational burnout in healthcare settings is still inconclusive. Therefore, we aimed to evaluate the association between menopause and burnout among clinical and non-clinical workers in different occupational health environments. A multi-center, cross-sectional study, applying the Oldenburg Burnout Inventory (OBI) was conducted from September 2021 to March 2023 in University Medical Center (UMC) hospitals in Astana, Kazakhstan. The study involved 125 physicians and nurses and 82 non-clinical administrative and service staff. We found that 63.9% of respondents had disengagement and 61.7% had exhaustion. The affiliated clinical setting was associated with disengagement (p = 0.034), with the highest prevalence among employees in surgical departments (76.9%), while a higher prevalence of exhaustion was found in individuals with different work experience (p = 0.023) and among those who were dissatisfied with their work environment (74.3%). While burnout was identified in almost two-thirds of respondents, the self-reported menopause status of participants was not significantly related to either disengagement (p = 0.34) or exhaustion (p = 0.73), even though a higher prevalence of both was revealed among the postmenopausal group. We propose that healthcare management should understand the importance of burnout among postmenopausal healthcare workers and facilitate open communication and a supportive work environment.

Tri Hita Karana Culture Moderate: Good Corporate Governance and Morality in Fraud Prevention

The aim of this research is to determine the influence of Good Corporate Governance and Morality on Fraud Prevention in LPDs throughout Sukawati District directly or moderated by the Tri Hita Karana culture. The population in this study was LPDs in Sukawati District, totaling 33 LPDs with respondents for each LPD consisting of Leaders/Chairmen, Treasurers, Financial Administration Staff and Internal Supervisory Bodies. The sampling technique used was a saturated sampling technique where research data was collected through the results of distributing questionnaires and analyzed using the Moderated Regression Analysis (MRA) analysis technique. The research results state that Good Corporate Governance has a positive effect on Fraud Prevention. Morality has a positive effect on Fraud Prevention. Tri Hita Karana Culture is a moderating variable that strengthens the influence of the Good Corporate Governance variable on Fraud Prevention. Tri Hita Karana Culture is a moderating variable that strengthens the influence of the Morality variable on Fraud Prevention. The results of this research can provide practical contributions to interested parties, namely LPD managers and village behavior as LPD owners. LPD can increase awareness and understanding of the importance of good corporate governance and morality in preventing fraud. Training related to Tri Hita Karana cultural values ​​can also be provided to employees to strengthen commitment to ethical and responsible practices.

TOTAL PERFORMANCE SCORECARD INNOVATION FOR IMPROVING EDUCATIONAL QUALITY AT SD NEGERI 61 BANDA ACEH

This research aims to develop a strategic planning model based on the Total Performance Scorecard (TPS) to enhance educational quality. The research method employed is developmental research involving analysis, design, development, implementation, and model evaluation. The study addresses challenges in formulating school strategic plans that currently do not meet theoretical standards and lack synchronization among plan components. Findings indicate suboptimal alignment with theoretical standards and lack of synchronization among plan components, reflecting minimal involvement from school stakeholders. As a solution, a TPS-based strategic planning model was developed involving all educators to fill out Personal Balanced Scorecards, while administrative staff filled out Organizational Balanced Scorecards. Discussions involving supervisors, school inspectors, and the school committee through Focus Group Discussions produced a SWOT analysis used to formulate the school's vision, mission, goals, objectives, key roles, strategies, and programs for the next five years. Implementation of this model will occur following operational and theoretical validation in the field, with plans to develop TPS-based strategic plans by 2028. Implications of the research highlight the importance of strengthening the strategic planning process at SD Negeri 61 to align more closely with theoretical standards and integrate plan components. Active engagement of all school stakeholders is expected to improve understanding and acceptance of the strategic plan, ensuring that the school's vision, mission, goals, and strategies reflect their needs and aspirations. The development of this model is anticipated to effectively address educational dynamics and future challenges, enabling the school to play a more optimal role in enhancing educational quality.

The Scale Validation of Family Takāful Awareness: An Exploratory Factor Analysis

Family takāful awareness is gaining interest from stakeholders, including Takāful operators and researchers. However, the instrument for evaluating administrative support staff awareness needs some revalidation. Hence, the purpose of this study is to validate the factor structure assessed by its determinants, including attitude, subjective norm, and product knowledge. A valid sample of 368 administrative support staff from Malaysian public universities participated in the primary data collection through a structured questionnaire. The validity and reliability of the measures were assessed, showing strong reliability with Cronbach's Alpha values above 0.70. Thus, 21 modified items were used to gauge Family takāful awareness. This study offers initial support for the reliability and validity of the instrument employed, suggesting its effectiveness in gathering data on family takāful awareness. Incorporating additional factors and conducting comparative studies can provide deeper insights into family takāful awareness among administrative support staff at Malaysian public universities.