Introduction. At present, the process of reforming control and supervisory activities continues. Improving the compliance system is the most important area of deregulation and reducing the administrative impact on business. To effectively achieve the deregulation goals, it is necessary that this policy takes into account the peculiarities and specifics of the business and reorients the control system to reduce the administrative burden. In 2021, several new regulations came into force, including a regulatory document containing mandatory requirements for providing services to the population. The new document is a normative legal act regulating relations in sanitary legislation in terms of providing the population with services for various purposes. The purpose and objectives are to develop and implement new regulations in providing services to the population. Material and methods. In developing a new regulatory document, theoretical general logical methods and techniques of scientific knowledge were applied, their own experience of practical activities of the project developers in the institutions of the Rospotrebnadzor service was used. Results. As a result of the work, new regulations in providing services to the population were developed and implemented in the framework of the implementation of reforming public administration policies. Conclusion. New regulations have been introduced into the practical activities of business entities and control and supervisory bodies of Rospotrebnadzor, which will contribute to business compliance with sanitary and hygienic requirements and anti-epidemic measures in order to ensure the safety of services for the health of consumers. Methodological instructions or guidelines explaining the features of the new regulations will contribute to their early implementation into practice.