The study explored the challenges students face when adjusting to university life at a public university in Zambia, based on their lived experiences. The transition to university presents numerous difficulties, including adapting to new environments, managing financial and academic pressures, and navigating social dynamics. Rooted in the constructivism paradigm, this exploratory qualitative study employed a hermeneutic phenomenological design to collect data through in-depth interviews with fifteen students who requested for counselling. The study identified key challenges impacting student adjustment, such as unpreparedness for university life, economic hardships, inadequate accommodation, and bullying. Financial instability was highlighted as a major stressor, affecting students’ ability to meet basic needs and maintain academic performance. Social factors, including peer relationships and a sense of belonging, were also crucial in influencing adjustment. Negative experiences, such as bullying and isolation, further compounded students’ challenges. The study also examined potential interventions, with students suggesting the need for improved orientation programs, accessible counselling services, financial aid, and better accommodation. The findings highlight the importance of institutional support in helping students cope with the multifaceted challenges of university life. By addressing the raised issues, universities can improve student retention, well-being, and academic success. The study contributes to a deeper understanding of student adjustment at public universities and offers practical recommendations for enhancing student welfare services.
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