Acceptance Of Mobile Apps Research Articles

Examining the Determinants of Mobile Accounting App Acceptance Among Saudi Wholesalers: An Empirical Investigation Using the UTAUT2

Purpose: This research aims to identify the determinants of Mobile App Acceptance (MAA) intention and usage within the Saudi wholesaling sector.
 
 Theoretical Framework: Drawing upon the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), this study examines the factors that influence the acceptance and utilization of mobile apps among Saudi wholesalers.
 
 Design/Methodology/Approach: The study employs a structured approach, analyzing data gathered from Saudi wholesalers. The research integrates the UTAUT2 model with an additional construct, trust, and employs Structural Equation Modelling (SEM) to test the hypothesized relationships.
 
 Findings: The research results highlight the significance of various factors in shaping the behavioral intention towards MAA. Performance expectancy, effort expectancy, hedonic motivation, and trust play pivotal roles in influencing users' attitudes toward MAA. Furthermore, behavioral intention and facilitating conditions emerge as key predictors of MAA acceptance.
 
 Research, Practical & Social implications: The findings contribute to both academic research and practical applications. MAA providers can leverage these insights to enhance user experience and build trust, thereby encouraging higher adoption rates. Additionally, the study provides valuable insights for the Saudi wholesaling sector to effectively incorporate MAA into their operations.

Exploring User Experiences of the Mom2B mHealth Research App During the Perinatal Period: Qualitative Study.

Perinatal depression affects a significant number of women during pregnancy and after birth, and early identification is imperative for timely interventions and improved prognosis. Mobile apps offer the potential to overcome barriers to health care provision and facilitate clinical research. However, little is known about users' perceptions and acceptability of these apps, particularly digital phenotyping and ecological momentary assessment apps, a relatively novel category of apps and approach to data collection. Understanding user's concerns and the challenges they experience using the app will facilitate adoption and continued engagement. This qualitative study explores the experiences and attitudes of users of the Mom2B mobile health (mHealth) research app (Uppsala University) during the perinatal period. In particular, we aimed to determine the acceptability of the app and any concerns about providing data through a mobile app. Semistructured focus group interviews were conducted digitally in Swedish with 13 groups and a total of 41 participants. Participants had been active users of the Mom2B app for at least 6 weeks and included pregnant and postpartum women, both with and without depression symptomatology apparent in their last screening test. Interviews were recorded, transcribed verbatim, translated to English, and evaluated using inductive thematic analysis. Four themes were elicited: acceptability of sharing data, motivators and incentives, barriers to task completion, and user experience. Participants also gave suggestions for the improvement of features and user experience. The study findings suggest that app-based digital phenotyping is a feasible and acceptable method of conducting research and health care delivery among perinatal women. The Mom2B app was perceived as an efficient and practical tool that facilitates engagement in research as well as allows users to monitor their well-being and receive general and personalized information related to the perinatal period. However, this study also highlights the importance of trustworthiness, accessibility, and prompt technical issue resolution in the development of future research apps in cooperation with end users. The study contributes to the growing body of literature on the usability and acceptability of mobile apps for research and ecological momentary assessment and underscores the need for continued research in this area.

Designing age-friendly mobile apps: Insights from a mobility app study

ABSTRACT Mobile apps are omnipresent due to the proliferation in the adoption of smart mobile devices and the widespread availability of the Internet, which represent two key enablers for the acceptability of mobile apps. Although there are many mobile apps available that cater to diverse needs, including those of older adults, there is a lack of understanding on the usability aspects that affect the acceptability of mobile apps among older adults. Even though many studies have evaluated older adults’ perceptions toward mobile apps, they are predominantly conducted in developed countries using factors deductively derived from existing theories and hypothetical scenarios without an actual prototype for evaluation. To address these noteworthy gaps, this study adopts a qualitative case study approach (i.e. inductive) to explore the usability aspects of a mobile application (or app) that supports the mobility of older adults (i.e. mobility app) using the TakeMe app (i.e. prototype) and a sample of Malaysian older adults over the age of 60 (i.e. developing country) as a case. Through this study, the findings suggest that including older adult-friendly usability features can boost the adoption of mobility apps among older adults, and that these features span across the domains of learning (e.g. guided in-person by close ones such as children, partner, relatives), usefulness (e.g. variety of services), ease of use (e.g. simplicity), and security (e.g. authenticity of services, privacy protected).

The Effectiveness of Mobile Apps for Monitoring and Management of Suicide Crisis: A Systematic Review of the Literature.

Suicide risk is a multifaceted phenomenon, and many risk factors are involved in its complexity. In the last few decades, mental health apps have spread, providing economic and affordable strategies to prevent suicide. Therefore, the aim of this review is to identify original studies on mobile apps that target suicidal crises. The review follows PRISMA guidelines, searching through four major electronic databases (PubMed/MEDLINE, Scopus, PsycInfo and Web of Science) for relevant titles/abstracts published from January 2010 to May 2022. It includes original studies that explicitly analyze mobile apps for suicide prevention. A total of 32 studies met the inclusion criteria. Sixteen studies assessed the feasibility and acceptability of mobile apps, ten studies assessed the efficacy of mobile apps in preventing suicide, and six studies described randomized control trial protocols not yet implemented. Generally, the apps were judged by participants to be acceptable and helpful, and several improvements to enhance the functionality of apps were suggested. The efficacy of mobile apps, although limited and assessed with very heterogenous methods, was confirmed by most of the studies. Mobile apps could represent a helpful supplement to traditional prevention tactics, providing real-time monitoring of at-risk persons, personalized tools to cope with suicidal crises, and immediate access to specific support.

Acceptance of Mobile Apps among Bottom of Pyramid Customers of Urban Areas

India houses the world’s leading and most rapidly increasing digital bases, with 560 million internet subscribers, next to China. The emergence of low-cost smartphones and falling internet rates make mobile apps more accessible to people in the lower-income groups. These apps are not only downloaded for entertainment and information, but they also appear to be increasing the income base. The thriving mobile app economy has unlocked opportunities for thousands of low-income customers for income enhancement. Many studies have been conducted to determine the acceptance of mobile phones amongst the bottom of pyramid customers, but acceptance of mobile applications is still in its infancy stage. The paper attempted to understand the acceptance of mobile-based applications among the bottom of pyramid customers in urban areas using the technology acceptance model. Primary data were collected from 296 urban bottom of pyramid customers. Following this analysis, the researchers observed that if the bottom of pyramid customers perceived the mobile application’s usefulness for themselves, it resulted in a significant positive effect on attitude towards usage, which will lead to acceptance. The study also presented breakthrough managerial implications for practitioners working on BOP.

Investigating Residents’ Acceptance of Mobile Apps for Household Recycling: A Case Study of New Jersey

Information Communication Technologies (ICTs) have created new opportunities to deliver recycling education. This study employs the Unified Theory of Acceptance and Use of Technology-2 (UTAUT-2) to examine primary factors impacting U.S. residents’ intention to use recycling mobile applications. Uniquely, the research interrogates whether ICT adoption can increase the intention to recycle household waste and thus generate social change. The data, from an online survey of 1215 app users located in New Jersey, is analyzed using Partial Least Squares-Structural Equation Modelling (PLS-SEM). Results demonstrate that performance expectancy, facilitating conditions, hedonic motivation, and habit, have a positive and significant effect on the intention to use recycling apps. The intention to use apps also has a positive and significant effect on the intention to recycle. The results support the use of ICTs as a tool for building recycling habits. Recommendations for solid waste management practitioners, and app developers, are also discussed.

Technology Acceptance and Usability of a Mobile App to Support the Workflow of Health Care Aides Who Provide Services to Older Adults: Pilot Mixed Methods Study.

BackgroundHealth care aides are unlicensed support personnel who provide direct care, personal assistance, and support to people with health conditions. The shortage of health care aides has been attributed to recruitment challenges, high turnover, an aging population, the COVID-19 pandemic, and low retention rates. Mobile apps are among the many information communication technologies that are paving the way for eHealth solutions to help address this workforce shortage by enhancing the workflow of health care aides. In collaboration with Clinisys EMR Inc, we developed a mobile app (Mobile Smart Care System [mSCS]) to support the workflow of health care aides who provide services to older adult residents of a long-term care facility.ObjectiveThe purpose of this study was to investigate the technology acceptance and usability of a mobile app in a real-world environment, while it is used by health care aides who provide services to older adults.MethodsThis pilot study used a mixed methods design: sequential mixed methods (QUANTITATIVE, qualitative). Our study included a pre– and post–paper-based questionnaire with no control group (QUAN). Toward the end of the study, 2 focus groups were conducted with a subsample of health care aides (qual, qualitative description design). Technology acceptance and usability questionnaires used a 5-point Likert scale ranging from disagree (1) to agree (5). The items included in the questionnaires were validated in earlier research as having high levels of internal consistency for the Unified Theory of Acceptance and Use of Technology constructs. A total of 60 health care aides who provided services to older adults as part of their routine caseloads used the mobile app for 1 month. Comparisons of the Unified Theory of Acceptance and Use of Technology constructs’ summative scores at pretest and posttest were calculated using a paired t test (2-tailed). We used the partial least squares structural regression model to determine the factors influencing mobile app acceptance and usability for health care aides. The α level of significance for all tests was set at P≤.05 (2-tailed).ResultsWe found that acceptance of the mSCS was high among health care aides, performance expectancy construct was the strongest predictor of intention to use the mSCS, intention to use the mSCS predicted usage behavior. The qualitative data support the quantitative findings and showed health care aides’ strong belief that the mSCS was useful, portable, and reliable, although there were still opportunities for improvement, especially with regard to the mSCS user interface.ConclusionsOverall, these results support the assertion that mSCS technology acceptance and usability are high among health care aides. In other words, health care aides perceived that the mSCS assisted them in addressing their workflow issues.

Usability Testing and Technology Acceptance of an mHealth App at the Point of Care During Simulated Pediatric In- and Out-of-Hospital Cardiopulmonary Resuscitations: Study Nested Within 2 Multicenter Randomized Controlled Trials.

BackgroundMobile apps are increasingly being used in various domains of medicine. Few are evidence-based, and their benefits can only be achieved if end users intend to adopt and use them. To date, only a small fraction of mobile apps have published data on their field usability and end user acceptance results, especially in emergency medicine.ObjectiveThis study aims to determine the usability and acceptance of an evidence-based mobile app while safely preparing emergency drugs at the point of care during pediatric in- and out-of-hospital cardiopulmonary resuscitations by frontline caregivers.MethodsIn 2 multicenter randomized controlled parent trials conducted at 6 pediatric emergency departments from March 1 to December 31, 2017, and 14 emergency medical services from September 3, 2019, to January 21, 2020, the usability and technology acceptance of the PedAMINES (Pediatric Accurate Medication in Emergency Situations) app were evaluated among skilled pediatric emergency nurses and advanced paramedics when preparing continuous infusions of vasoactive drugs and direct intravenous emergency drugs at pediatric dosages during standardized, simulation-based, pediatric in- and out-of-hospital cardiac arrest scenarios, respectively. Usability was measured using the 10-item System Usability Scale. A 26-item technology acceptance self-administered survey (5-point Likert-type scales), adapted from the Unified Theory of Acceptance and Use of Technology model, was used to measure app acceptance and intention to use.ResultsAll 100% (128/128) of nurses (crossover trial) and 49.3% (74/150) of paramedics (parallel trial) were assigned to the mobile app. Mean total scores on the System Usability Scale were excellent and reached 89.5 (SD 8.8; 95% CI 88.0-91.1) for nurses and 89.7 (SD 8.7; 95% CI 87.7-91.7) for paramedics. Acceptance of the technology was very good and rated on average >4.5/5 for 5 of the 8 independent constructs evaluated. Only the image construct scored between 3.2 and 3.5 by both participant populations.ConclusionsThe results provide evidence that dedicated mobile apps can be easy to use and highly accepted at the point of care during in- and out-of-hospital cardiopulmonary resuscitations by frontline emergency caregivers. These findings can contribute to the implementation and valorization of studies aimed at evaluating the usability and acceptance of mobile apps in the field by caregivers, even in critical situations.Trial RegistrationClinicalTrials.gov NCT03021122; https://clinicaltrials.gov/ct2/show/NCT03021122. ClinicalTrials.gov NCT03921346; https://clinicaltrials.gov/ct2/show/NCT03921346International Registered Report Identifier (IRRID)RR2-10.1186/s13063-019-3726-4

Usability Features to Improve Mobile Apps Acceptance among the Senior Citizens in Malaysia

Mobile apps are designed and specifically developed for a specific purpose. They are widely used nowadays as they benefit many users of different age groups, both the old and young. Although various apps caters to the different needs of the senior citizen users are available, there is a lack in understanding of how usability features of these apps influence the acceptance among the senior citizens. Though many of the existing studies proposed several features that may be beneficial to older users, it is unclear how these features promote the acceptance of mobile apps for older users in countries like Malaysia. Aiming to address this inadequacy, the current study investigate the needs, expectations, and usability features of several mobile apps that are relevant for the Malaysian senior citizen people, aged 65 years and above. The usability evaluation of the developed prototype was performed by using the System Usability Scale (SUS). Based on results of the evaluation, it was concluded that the inclusion of an elder-friendly usability feature can increase the acceptance of mobile apps among the senior citizens.

Exploring usage of mobile banking apps in the UAE: a categorical regression analysis

The banking sector has seen major changes with advances in technology. Electronic financial transactions are gradually taking over traditional banking services in terms of transferring funds, utility payments, insurance premium, mortgages and even stock trading. Despite the widespread popularity of smartphones and the advantages of mobile banking, the adoption rates of the mobile apps have been very low all over the world. Our study explored the consumer acceptance of mobile apps in the United Arab Emirates (UAE) by using a structured online questionnaire that was designed using standard variables from the Technology Acceptance Model. Principal component analysis was used to identify and score these factors for the subsequent categorical regression analysis. Consumers were assigned numerical categories depending on their level of usage of the app, and the CATREG nonlinear technique was used to determine the significance of technology acceptance factors. The results show that almost two-thirds of the sample were currently using Mobile Banking apps, and they predominantly belonged to the 30–40 age-group. Perceived usefulness and available information were identified as the main factors influencing acceptance and level of usage of mobile banking apps. This study makes a significant contribution to the existing literature by identifying consumers according to their level of usage and adopting the categorical regression model, which has not been attempted earlier. The results provide important insights for banking professionals in the UAE, in terms of marketing initiatives, information technology and customer service.

Verifying persuasive factors boosting online services business within mobile applications

The study's objective is to investigate factors that contribute to user acceptance and the actual use of mobile apps in the online service. The UTAUT and ETAM models were used in this study, and they facilitated the development of the hypotheses. The hypotheses were that quality, satisfaction, security, performance expectation, effort expectation, facilitating conditions, and social influences impact mobile app acceptance and the actual use of online service. The study used a quantitative case study approach and data collection through surveys. The p values obtained for the seven constructs were lower than the 0.05 and 0.001 significance levels and hence supported the hypothesis developed.

The Role of Mobile Application Acceptance in Shaping E-Customer Service

Most retailers are integrating their practices with modern technologies to enhance the effectiveness of their operations. The adoption of technology aims to enable businesses to accurately meet customer needs and expectations. This study focused on examining the role of mobile application (app) acceptance in shaping customer electronic experience. A mixed method was adopted, in which qualitative data were collected using interviews, and quantitative data were gathered using the questionnaires. The results indicate that mobile app acceptance contributes to a positive customer experience while purchasing products and services from online retailers. Mobile apps are associated with benefits, such as convenience, ease of use, and the ability to access various products and services. With the rapid development in technology, e-commerce retailers should leverage such innovations to meet customer needs.

Mobile Apps in Retail: Determinants of Consumer Acceptance – A Systematic Review

With the increasing relevance of smartphones, more and more companies are trying to use mobile apps for their business purposes. At the same time, the digital transformation and online trade are putting increasing pressure on the stationary retail trade. Many retailers are therefore looking for ways to use mobile apps to attract new customers or retain existing ones. With the growing number of mobile apps in the app marketplaces, the sustainable loyalty of app users is becoming an increasing challenge. For retailers, the question arises as to which determinants influence consumer acceptance of mobile apps in retail. From an initial 44,800 search results at Google Scholar, 18 scientific papers are analyzed in a qualitative synthesis by means of a systematic review based on the PRISMA schema. In general, perceived value, practical benefits and user-friendliness are identified as determinants. In addition, the importance of linking the mobile app to the stationary POS and the function of mobile apps in retail more as digital shopping assistants and less as online stores is highlighted. The retailer who publishes the app itself also plays an important role in the consumer acceptance of the app.

Towards a Training Framework for Improved Assistive Mobile App Acceptance and Use Rates by Blind and Visually Impaired People

The development of mobile apps, which are either suitably adapted or especially designed for use by sensory-deprived people, have contributed significantly to the continuously increasing adoption of digital assistive technologies by people with disabilities. Throughout the design of two assistive navigation mobile apps for blind and visually impaired people (BVI), a set of everyday practices and psychological features of the BVIs with respect to the use of mobile technology was identified. Specifically, interviews with BVIs were held at the first stage of the design process. The analysis of the responses revealed that appropriate training of a BVI on how to use these apps plays significant role on the anticipated app adoption and use rate. This study presents the everyday practices and psychological features of the BVIs, as they were inferred from the analysis of the interviews. It is argued that these psychological features and practices must be considered in the development of training practices concerning the use of the proposed technology. Towards this direction, a framework for the adequate training of BVIs on the use of assistive mobile apps is presented. Consideration of this framework during the development of assistive mobile apps for BVIs could contribute towards higher adoption rates.

What Drives the Adoption of Smart Travel Planning Apps? The Relationship between Experiential Consumption and Mobile App Acceptance

The increased use of the smart travel planning apps as a new tool in hospitality and hotel industry has changed the way travelers make their travel plans. The apps users obtained their preferred tour itinerary and subsequently determine the choice of theirs tour destinations. Therefore, the objective of this study is to investigate the effects of itinerary plans developed by smart travel planning apps on the choiceof tour destination. The underpinning theories were unified theory of acceptance and use of technology model and experiential consumption(UTAUT).The study was conducted in Malaysia and the sample consisted of 307 travelers who are familiar with apps usage. Variance-based-PLS technique was used to analyze and test the hypotheses. The resultconfirmedthatUTAUTdimensionshavesignificantrelationshipwiththeintention to use the itinerary. Both hedonic and utilitarian values from personal consumption perspectivesignificantlymotivatetravelers’behavioralintentiontousethesmarttravel apps. This study contributes to the research on the intention and usage behavior of mobile apps technologies by developing an integrative model to explain the intentions and usage behavior of the tour itinerary.

User Acceptance of Mobile Apps for Restaurants: An Expanded and Extended UTAUT-2

This paper examines the adoption of mobile applications for restaurant searches and/or reservations (MARSR) by users, as part of their experiential quality. Following an extended and expanded version of UTAUT-2, this research proposes eight determinants of intentions to use: performance expectancy, effort expectancy, facilitating conditions, hedonic motivation, price-saving orientation, habit, social influence, and perceived credibility. The data were collected from Spanish users of MARSR applications (n = 1200), and analyzed using structural equation modeling (SEM). The findings confirm the need to extend and expand UTAUT-2 by incorporating perceived credibility and the social norm approach. The results gathered from SEM indicate that the drivers of intentions to use MARSR are, in order of impact: habit, perceived credibility, hedonic motivation, price-saving orientation, effort expectancy, performance expectancy, social influence, and facilitating conditions. Habit, facilitating conditions, and intentions to use are significantly related to use. Additionally, the moderating effects of gender, age, and experience were tested by means of a multi-group analysis. The users’ experience was seen to exert a moderating effect in some of the relationships hypothesized in the model, while gender and age did not play a significant role. The findings have both research and practical implications.

A brand view on the user acceptance of mobile apps: an evidence from India in the multi-channel context

Despite rapid growth in the number of mobile internet users who shop using mobile applications, there has been very little research on mobile channels, in particular with mobile apps in the context of multi-channel retailing. While extant research focus on mobile touch points as single channel, the present study highlights the need for multi and omni-channel management that stress on the creation of retail branding for the acceptance of mobile apps. This study investigates the structural relationship between attitude towards the online retail brand, perceived tie, perceived ease of use, attitude and user behaviour towards mobile apps from pure online retailers who sell products through e-commerce site and mobile app. Based on the theory of planned behaviour, a research model and hypotheses depicting direct and indirect effects are proposed. An online survey was conducted among 221 respondents and the results of the partial least square structural equation modelling (PLS-SEM) showed that there is a strong support for the effect of brand attitude, perceived tie and perceived ease of use on the acceptance of mobile app.

A brand view on the user acceptance of mobile apps: an evidence from India in the multi-channel context

Despite rapid growth in the number of mobile internet users who shop using mobile applications, there has been very little research on mobile channels, in particular with mobile apps in the context of multi-channel retailing. While extant research focus on mobile touch points as single channel, the present study highlights the need for multi and omni-channel management that stress on the creation of retail branding for the acceptance of mobile apps. This study investigates the structural relationship between attitude towards the online retail brand, perceived tie, perceived ease of use, attitude and user behaviour towards mobile apps from pure online retailers who sell products through e-commerce site and mobile app. Based on the theory of planned behaviour, a research model and hypotheses depicting direct and indirect effects are proposed. An online survey was conducted among 221 respondents and the results of the partial least square structural equation modelling (PLS-SEM) showed that there is a strong support for the effect of brand attitude, perceived tie and perceived ease of use on the acceptance of mobile app.

Mobile Apps Acceptability

This article describes how the mobile app market is growing day by day. Mobile app stores have created the opportunity for the users to publicly provide feedback on mobile apps that they have installed or used. In this way, users are involved in the design and development of mobile apps, which was done by designers and developers before. Online user reviews are a useful source to know the user's perception about mobile apps and thus provide a way of co-value creation. This article is conducted to investigate the factors affecting the acceptability of mobile Apps. Main purpose of this article is to use online reviews for construction of a model instead of using existing acceptance theories. The model proposed in this research is based on the analysis of reviews and app information extracted from the Google Play Store. The ratings and number of installs are two key indicators of the popularity of an app. Other characteristics like price, category and size also influence the user's selection of an app. The findings showed the appropriateness of the proposed model and hypotheses for evaluating mobile apps acceptability and popularity. This article provides mobile app developers and marketers with an insight into the mobile app popularity and acceptability dynamics.

Supportive Care in Radiotherapy Based on a Mobile App: Prospective Multicenter Survey.

BackgroundConsumer electronics and Web-enabled mobile devices are playing an increasing role in patient care, and their use in the oncologic sector opens up promising possibilities in the fields of supportive cancer care and systematic patient follow-up.ObjectiveThe objective of our study was to assess the acceptance and possible benefits of a mobile app–based concept for supportive care of cancer patients undergoing radiotherapy.MethodsIn total, 975 patients presenting for radiotherapy due to breast or prostate cancer were screened; of them, 200 owned a smartphone and consented to participate in the survey. Patients were requested to complete a questionnaire at 2 time points: prior to the initiation (T0) and after the completion (T1) of radiotherapy. The questionnaire included questions about the habits of smartphone usage, technical knowledge and abilities of the participants, readiness to use a mobile app within the context of radiotherapy, possible features of the mobile app, and general attitude toward the different aspects of oncologic treatments. For quantitative analysis, sum scores were calculated for all areas of interest, and results were correlated with patient characteristics. Additionally, answers were quantitatively compared between time points T0 and T1.ResultsMedian patient age was 57 (range 27-78) years. Of the 200 participants, 131 (66.2%) reported having the ability to use their smartphones with minimal to no help and 75.8% (150/200) had not used their smartphones in a medical context before. However, 73.3% (146/200) and 83.4% (166/200) of patients showed a strong interest in using a mobile app for supportive care during radiotherapy and as part of the clinical follow-up, respectively. Patients most commonly requested functionalities regarding appointment scheduling in the clinic (176/200, 88.0%) and the collection of patient-reported outcome data regarding their illness, therapy, and general well-being (130/200, 65.0%). Age was identified as the most influential factor regarding patient attitude, with patients aged <55 years being significantly more inclined toward and versed in smartphone use (P<.001). The acceptance of mobile apps was significantly higher in patients exhibiting a Karnofsky performance index <80% (P=.01). Support in the context of therapy-related side effects was judged most important by patients with poor clinical performance (P=.006). The overall acceptance of mobile apps in the context of radiotherapy surveillance was high at a median item sum score of 71.4/100 and was not significantly influenced by tumor stage, age, gender, treatment setting, or previous radiotherapies.ConclusionsThe acceptance of mobile apps for the surveillance and follow-up of cancer patients undergoing radiotherapy is high; this high acceptance level will serve as a basis for future clinical trials investigating the clinical benefits of mobile app–based treatment support. Introduction of mobile apps into the clinical routine should be considered as an opportunity to improve and intensify supportive treatment for cancer patients.