Acceptance Of Innovations Research Articles

The Determinants Influencing Consumer Acceptance of Innovative Traditional Food Products: A Systematic Literature Review

Over the past few decades, food firms and government agencies have shown a growing interest in traditional foods. In order to preserve or increase market share and profitability, the traditional food sector, like all other sectors of the food business, must continually innovate and develop its products. Nevertheless, compared to certain other industries, the traditional food business has more challenges with innovation. Many innovative food product introductions fail. Conflicts arise when the intersection of cutting-edge and traditional dietary ideas is too pronounced. Therefore, this study systematically reviews the complex academic literature to assess the main factors that affect consumer acceptance of innovative traditional food products. The purpose of this review is to a total of 20 selected papers were chosen that specifically focused on the area of traditional food innovation acceptance among consumers as the main topic. Specifically, the acceptance of innovation in traditional foods seems to be clustered under five main factors: maintaining traditional characteristics, health and safety concerns, familiarity and reducing ambiguity, type of food consumers segment, and convenience and practicality. Therefore, there are certain ways to innovate traditional food products without compromising their image, which serves as their primary competitive advantage. These opportunities particularly revolve around maintaining the authenticity of the product. As long as there are no modifications to the sensory quality, innovations that enhance food safety, boost nutritional quality, or make it more convenient are generally received favourably. The findings from this study will aid the food companies, entrepreneurs, private and public agencies to fully recognise consumers' perception and evaluations concerning innovative traditional food attributes and enhance consumers’ responses towards different innovative categories of food products.

Analyzing Barriers and Enablers for the Acceptance of Artificial Intelligence Innovations into Radiology Practice: A Scoping Review.

This scoping review was conducted to determine the barriers and enablers associated with the acceptance of artificial intelligence/machine learning (AI/ML)-enabled innovations into radiology practice from a physician's perspective. A systematic search was performed using Ovid Medline and Embase. Keywords were used to generate refined queries with the inclusion of computer-aided diagnosis, artificial intelligence, and barriers and enablers. Three reviewers assessed the articles, with a fourth reviewer used for disagreements. The risk of bias was mitigated by including both quantitative and qualitative studies. An electronic search from January 2000 to 2023 identified 513 studies. Twelve articles were found to fulfill the inclusion criteria: qualitative studies (n = 4), survey studies (n = 7), and randomized controlled trials (RCT) (n = 1). Among the most common barriers to AI implementation into radiology practice were radiologists' lack of acceptance and trust in AI innovations; a lack of awareness, knowledge, and familiarity with the technology; and perceived threat to the professional autonomy of radiologists. The most important identified AI implementation enablers were high expectations of AI's potential added value; the potential to decrease errors in diagnosis; the potential to increase efficiency when reaching a diagnosis; and the potential to improve the quality of patient care. This scoping review found that few studies have been designed specifically to identify barriers and enablers to the acceptance of AI in radiology practice. The majority of studies have assessed the perception of AI replacing radiologists, rather than other barriers or enablers in the adoption of AI. To comprehensively evaluate the potential advantages and disadvantages of integrating AI innovations into radiology practice, gathering more robust research evidence on stakeholder perspectives and attitudes is essential.

Providing clinicians with 'how to' knowledge for technology-based innovation: Introducing the SMS4dads texts.

Male partners are key supports for women in birth preparation and postnatally. Text-messaging can deliver timely information to expectant and new fathers to increase their support of the mother. However, technological innovations in healthcare often fail to be adopted. This study aims to assess the impact of disseminating a 'taster' set of SMS messages to increase clinicians' engagement with the intervention. Example messages from SMS4dads were delivered to clinicians over a 3-week period and a link provided to an evaluation survey. Agreement to two closed questions was rated on a five-point Likert scale; the frequency of specific recalled messages was calculated for the first open-ended question. Responses to the remaining open-ended questions were analysed with a descriptive thematic approach. A total of 418 participants (female 61.5%) working in health organisations (80.4%), mostly in nursing (33.9%) or midwifery (19.6%) enrolled. Of the 77 (18.4%) participants who provided an evaluation, 96% agreed or strongly agreed that the Professional Taster gave them a better understanding of how to explain the program, and 88% agreed or strongly agreed that they are now more likely to tell parents about the program. Analysis of the remaining two open-ended questions revealed clinicians' concerns for fathers alongside their primary focus on maternal wellbeing. Providing 'how to' knowledge through receiving a sample of the intervention may increase clinicians' acceptance of technological innovation. SO WHAT?: Health-promoting digital interventions using text are increasing. Novel tested strategies for gaining buy-in from healthcare staff will be needed.

WHY IS THE TRANSITION TO A GREEN ECONOMY IMPORTANT FOR ACHIEVING SUSTAINABILITY? A REVIEW OF SOME THEORETICAL APPROACHES AND EMPIRICAL RESEARCH PRESENTED IN THE LITERATURE

The transition to a green economy and sustainability have recently emerged as crucial topics in modern economic theory. The green economy is a sustainable vision for prosperity and growth that can enhance quality of life and the whole economy while increasing ecological and social well-being. Promoting the creation and acceptance of sustainable technological innovation is essential to a green economy approach. The major goal of this article is to highlight the importance and factors of transitioning to a green economy for achieving sustainability by reviewing the findings of theoretical approaches (microeconomic and macroeconomic) and empirical research. This article also contributes by outlining the crucial macroeconomic challenges of a green economy transition in achieving sustainability and responding to environmental hazards. In order to clarify the numerous aspects of a green economy, this article provides a generic framework that embraces a number of thoughts, ideas, and concepts and investigates how they connect to sustainability. This paper also addresses some difficulties that decision-makers must adequately recognise to pursue sustainable and efficient transformation and recommends a few directions for future research.

A novel framework for investigating organizational adoption of AI-integrated CRM systems in the healthcare sector; using a hybrid fuzzy decision-making approach

CRMS (Customer Relationship Management system) is a brand-new technology that assists hospitals in managing their relationship with patients. Organizations’ analysis methods of huge customer-related data have been subjected to a massive change because of the Artificial Intelligence (AI) integrated CRMS. This integration enables healthcare institutes to quickly and precisely analyze the tremendous volume of patient-related data in order to make accurate, and automated decisions. On the contrary to prior surveys in the healthcare domain, which mainly focused on the individual acceptance of innovation, this study tries to consider both organizational and human-related factors to provide a better understanding of the CRMS adoption in hospitals. This paper will be the first of its kind to analyze and categorize parameters contributing to CRMS adoption in healthcare by introducing an integrated framework, including Human, Technology, Organization, Environment, and Cost (HTOEC) dimensions. The fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is applied to find the interdependence among adoption dimensions and variables. The Maximum Mean de-Entropy (MMDE) algorithm is exploited to choose the optimum threshold value in the DEMATEL method. The fuzzy Analytic Network Process (ANP) is deployed to prioritize adoption parameters. Based on the results, Environment and Human dimensions are the most crucial determinants of CRMS adoption in Iranian hospitals.

Technology-Oriented Innovations and Cyber Security Challenges in the Healthcare Delivery System: A perspective from Developing Economy

There is no dispute about the looming digital transformation of certain sectors within transitional economies, especially in Ghana. In fact, for most developed economies, digitalization has proven to have relevant visible effects. The paradox, however, is the seamless nature of this propagation in contrast to the myriad associated benefits. Suffice it to say that, the main purpose of this study was to identify the perceived impediments against the adoption and continuous acceptance of technology-oriented innovation for healthcare delivery in transitional economies through innovations. Especially, in the current technological dispensation where Africa and other developing countries are striving to bridge the technology gap in service delivery. Though much research has been conducted within the healthcare sector, factors that hinder technology acceptance and continuous usage have rarely been their primary focus. To address this consequential lacuna, this study takes inspiration from literature through document and theme analysis and proposes a model which could serve as a remedy to the identifiable impediments and inhibitors to the seamless delivery of healthcare services in transitional economies. We emphasize good management and government-based interventions throughout the literature review as well as the document analyzed. We also made suggestions for further research, notably concerning means of increasing technology diffusion and possible remedy to cyber-security threats in the healthcare sector.

Expectations of Anesthesiology and Intensive Care Professionals Toward Artificial Intelligence: Observational Study.

Artificial intelligence (AI) applications offer numerous opportunities to improve health care. To be used in the intensive care unit, AI must meet the needs of staff, and potential barriers must be addressed through joint action by all stakeholders. It is thus critical to assess the needs and concerns of anesthesiologists and intensive care physicians related to AI in health care throughout Europe. This Europe-wide, cross-sectional observational study investigates how potential users of AI systems in anesthesiology and intensive care assess the opportunities and risks of the new technology. The web-based questionnaire was based on the established analytic model of acceptance of innovations by Rogers to record 5 stages of innovation acceptance. The questionnaire was sent twice in 2 months (March 11, 2021, and November 5, 2021) through the European Society of Anaesthesiology and Intensive Care (ESAIC) member email distribution list. A total of 9294 ESAIC members were reached, of whom 728 filled out the questionnaire (response rate 728/9294, 8%). Due to missing data, 27 questionnaires were excluded. The analyses were conducted with 701 participants. A total of 701 questionnaires (female: n=299, 42%) were analyzed. Overall, 265 (37.8%) of the participants have been in contact with AI and evaluated the benefits of this technology higher (mean 3.22, SD 0.39) than participants who stated no previous contact (mean 3.01, SD 0.48). Physicians see the most benefits of AI application in early warning systems (335/701, 48% strongly agreed, and 358/701, 51% agreed). Major potential disadvantages were technical problems (236/701, 34% strongly agreed, and 410/701, 58% agreed) and handling difficulties (126/701, 18% strongly agreed, and 462/701, 66% agreed), both of which could be addressed by Europe-wide digitalization and education. In addition, the lack of a secure legal basis for the research and use of medical AI in the European Union leads doctors to expect problems with legal liability (186/701, 27% strongly agreed, and 374/701, 53% agreed) and data protection (148/701, 21% strongly agreed, and 343/701, 49% agreed). Anesthesiologists and intensive care personnel are open to AI applications in their professional field and expect numerous benefits for staff and patients. Regional differences in the digitalization of the private sector are not reflected in the acceptance of AI among health care professionals. Physicians anticipate technical difficulties and lack a stable legal basis for the use of AI. Training for medical staff could increase the benefits of AI in professional medicine. Therefore, we suggest that the development and implementation of AI in health care require a solid technical, legal, and ethical basis, as well as adequate education and training of users.

The Effect of Corporate Governance in Islamic Banking on the Agility of Iraqi Banks

The primary purpose of the research is to investigate the effect of the quality of corporate governance in Islamic banking on the agility of Iraqi banks. For this purpose, the structural-equation-modeling (SEM) method was used to investigate the effect of independent variables on the dependent variable. The statistical population of this study is all managers, employees, and customers of the public and private banks of Iraq, and a total of 70 questionnaires were included and analyzed to test the paper’s hypotheses. The research results indicate that corporate governance in Islamic banking has a positive impact on the agility of Iraqi banks, meaning that with an increase in corporate-governance mechanisms in Iraqi Islamic banking, the capability of banks to make timely reactions to potential changes is likely to increase. In this regard, the provision of various services in a flexible and snap manner to a wide range of customers, the acceptance of innovation and IT-related processes, the identification and application of environmental opportunities, and having a culture of learning and cooperating are expected to be realized by improving the quality of corporate-governance mechanisms. Our findings may apply to policymakers to improve market efficiency through designing regulations and bank managers to increase their general performance. The current paper is among the initial attempts to determine the influential factors on bank agility in emerging markets.

Perceived organizational support for innovation and its impact on employee work commitment among healthcare workers in Riyadh, Saudi Arabia

Background: The Support Theory for Organizations asserts that an organization can only experience growth when its employees feel accepted and have access to opportunities for change. The behavior of organizations towards change can either be accepting or resistant. When an organization adopts an innovative support strategy, it encourages positive employee behavior and creativity, in addition to practicing transformational leadership styles. Commitment, the state of being dedicated to work or action, is a fundamental theory for a thriving workplace environment. Objective: This study aimed to determine the relationship between leader perception of innovation acceptance and employee work commitment among healthcare providers in multi-centers in Riyadh, Saudi Arabia. Methods: This was a cross-sectional study conducted in 2019. Data were collected using Perceived Organization Innovativeness Scale and the Employee Engagement Questionnaire to measure leader innovativeness perception and employee work commitment. Convenience sampling was carried out in eight departments, and the data were analyzed using IBM SPSS version 23 for descriptive data analysis and ANOVA. Results: The result was not significant enough to reach a proven level (p <0.05). However, the leaders who participated in the study had a moderate to high perception of innovation, and 51% of the employees had an above-average commitment score. Conclusion: The study concluded that leaders' behavior towards innovation may enhance employees' work productivity. However, a well-structured multicentric project should be conducted to assess this theory further.

Innovation: A state-of-the-art review and typology

Innovation is often an object of study in economics and management. However, the social and behavioral aspects of innovation acceptance are as important as the economics of product development. A significant portion of the literature considers innovation as a change in the way social actions are conducted, entailing a wide range of social, economic, behavioral, and institutional changes. Various approaches have given rise to the need for a typology. Sundbo (1998) divided innovation into three groups depending on the aspects of the phenomenon: theory of entrepreneurship, technological and social aspects, and strategic aspects. Adopting Sundbo's conceptual framework, this study supplemented and developed it based on recent literature that appeared after 1998. Moreover, this study added new directions at the second level of decomposition and the relationships between different aspects of innovation. In particular, this study analyzed phenomena such as open innovation, agile innovation, and “helix” models. Thus, this study developed a novel typology of innovation that expands the theoretical knowledge in this field. Based on these findings, this study proposed promising areas for future innovation studies.

Employee acceptance of disruptive service innovations at the frontline: The role of collective sensemaking processes

Acceptance of service innovation by frontline employees is a challenging issue, especially if such innovations have the potential to disrupt existing value creation models and individual competencies. Disruptive service innovations are often (1) characterized by a high degree of innovativeness related to significant changes in technology and in the market and (2) may be introduced by technology manufacturers as new service market entrants that cause a competitive threat to the existing service provision. We argue that such innovations challenge frontline employees' focus on routines and standardized service operating procedures. The perceived threat and resulting high levels of uncertainty may inhibit innovation acceptance. Our study follows a collective sensemaking perspective, paying special attention to investigating the moderating role of (1) the exchange of operational information within a workgroup and (2) a firm's entrepreneurial orientation. Whereas the former may increase frontline employees' preference for incremental improvements, the latter may help to increase the acceptance level of potentially more disruptive innovations. We test our theoretically derived hypotheses with an experimental vignette study of 671 frontline employees in the field of audiology, a health care market particularly affected by both more radical and market entrant innovations. Results show that a high degree of innovativeness has a negative effect on innovation acceptance. Frontline employees accept radical innovations less readily than incremental innovations. A competitive threat from new technology manufacturers in the supply chain does not lead to a lower innovation acceptance level. The moderation results indicate significant effects of both information exchange and entrepreneurial orientation. Intensive information exchange within the workgroup strengthens the negative relationship between the degree of innovativeness and innovation acceptance. In contrast, a high degree of entrepreneurial orientation weakens the negative relationship between a competitive threat and innovation acceptance.

Effects of Message Framing and Information Source on Consumers’ Attitudes toward an Amino Acid-Based Alternative Meat Curing System

Recently, meat scientists have developed an innovative amino acid-based alternative meat curing system (AAACS). However, consumer skepticism toward novel foods presents challenges regarding the acceptance of food innovations like the AAACS. Effective communication about this and other food technologies is critical. Our study was a 2 × 4 randomized factorial between-groups experiment that investigated how two peripheral cues-message frame and information source-impact attitudes toward the AAACS. We used Qualtrics to randomly assign participants to one of eight treatment groups. Each group viewed a different video about the AAACS. Then, all participants were asked about their attitudes toward the alternative meat curing system. Data were analyzed using a two-way multivariate analysis of variance (MANOVA). The two-way MANOVA determined concurrently the experimental effects of message frame and information source on information recall, trust, source expertise, source credibility, and anticipated consumption behavior. A significant MANOVA was followed up using Discriminant Function Analysis (DFA). A significant main effect was found for information source. The DFA revealed only one significant underlying function and that source expertise was the most powerful discriminating variable for information source.

The impact of users' trust on intention to use the mobile medical platform: Evidence from China.

The mobile medical platform effectively complements offline medical services as it can provide patients with broader and more convenient medical services, effectively solving the shortage of medical resources in the public health system. Although the public interest in healthcare service platforms continues to rise, the market data shows that the adoption and acceptance have not reached a high level. How to increase the utilization rate of the mobile medical platform to relieve medical pressure has become an urgent issue to be discussed. Based on the framework of "trust-intention" this research introduces innovation acceptance and technical risk concerns as the two moderating variables to attempt to build a research model of users' intention to use the mobile medical platform. The analysis illustrated that users' trust in the mobile medical platform would positively affect their use intention. The researchers further explored the moderating role of innovation acceptance and technical risk concerns. Use questionnaire to collect data in China, then use the OLS least square method for the regression test. The results showed that users with high personal innovation acceptance would positively promote the relationship between trust and use intention. In contrast, users who are more concerned about the risks of innovative technologies will weaken the relationship between trust and use intention. The findings theoretically extend the academic research of use intention to the specific context of the mobile medical platform and enrich the research framework of "trust-intention".

Digitalization as a Provider of Sustainability?—The Role and Acceptance of Digital Technologies in Fashion Stores

Digitalization, as well as sustainability, are gaining increased relevance and have attracted significant attention in research and practice. However, the research already published about this topic examining digitalization in the retail sector does not consider the acceptance of related innovations, nor their impact on sustainability. Therefore, this article critically analyzes the acceptance of customers towards digital technologies in fashion stores as well as their impact on sustainability in the textile industry. The comprehensive analysis of the literature and the current state of research provide the basis of this paper. Theoretical models, such as the Technology-Acceptance-Model (TAM) and the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) enable the evaluation of expectations and acceptance, as well as the assessment of possible inhibitory factors for the subsequent descriptive and statistical examination of the acceptance of digital technologies in fashion stores. The research on this subject was examined in a quantitative way. The key findings show that customers do accept digital technologies in fashion stores. The final part of this contribution describes the innovative Digitalization 4 Sustainability Framework which shows that digital technologies at the point of sale (PoS) in fashion stores could have a positive impact on sustainability. Overall, this paper shows that it is particularly important for fashion stores to concentrate on their individual strengths and customer needs as well as to indicate a more sustainable way by using digital technologies, in order to achieve added value for the customers and to set themselves apart from the competition while designing a more sustainable future. Moreover, fashion stores should make it a point of their honor to harness the power of digitalization for sake of sustainability and economic value creation.

EFEKTIVITAS PEMANFAATAN SIMANTAP P2S3 DALAM PENGELOLAAN KEUANGAN SANTRI SALAFIYAH SYAFI'IYAH SUKOREJO: PENDEKATAN BERBASIS KONSUMEN

One of the 17 goals of sustainable development is infrastructure innovation for all social structures of society, including the education sector. Pondok Pesantren Salafiyah Syafi'iyah Sukorejo Situbondo as a stakeholder of the SDGs has attempted to launch a new innovation in conducting education fee transactions known as Sistem Manajemen Uang Tahunan Pondok Pesantren (SIMANTAP) or the Annual Islamic Boarding School Money Management System. Based on the theory of the technology accepted model, perceived convenience and perceived usefulness affect the acceptability of a technological innovation. This study aims to measure the effectiveness of the use of SIMANTAP in the financial management of the students of Salafiyah Syafi'iyah Sukorejo Situbondo from a consumer perspective. Data was collected through a closed questionnaire from 50 santri guardians who were present or attend at the commemoration of the Prophet Muhammad's birthday. Then the data obtained will be analyzed descriptively. The seven dimensions used in this study resulted that the ratio of voluntary effectiveness reached 80.5%, complexity reached 48.5%, trial reached 78%, impression reached 75.5%, job relevance reached 85.5%, attitude towards work reached 76% and accessibility reached 83%.

Could an incumbent firm develop a radically new medical technology with an old organizational capability?

ABSTRACT Our case study addresses how an incumbent firm from the pharmaceutical industry develops a radically new medical technology. We engage with the question as to whether such a radical innovation could be developed by relying on existent patterns of actions (existing organisational capability) or whether such novelty also requires doing innovation differently (new organisational capability). We argue that a sharp conceptual distiction between sustaining existent and developing new organizational capabilities is inadequate for describing organization of a radical innovation within an incubent firm. We propose that developing a radical innovation in a nascent innovation ecosystem requires multiple modifications across many systemic processes that constitute organisational capability for innovation. Hence, many small and interdependent innovations in organisational processes, practices and structures can make a big difference for developing radically new technology. Radical technological innovation goes hand in hand with management innovation. We argue that the nascent innovation ecosystem necessitates a careful balancing between legitimacy-seeking and advantage-seeking actions, which guides managers when adapting organisational capability for innovation. When complexity of an innovation ecosystem increases, broader changes across multiple systemic processes for innovation are required. A degree of continuity between existing and new organisational capabilities for innovation increases the internal acceptance of radical innovation.

Determinants of University Students’ Intention to Use Video Conferencing Tools during COVID-19 Pandemic: Case of Somalia

In a technologically disadvantaged and thriving developing country, university students in Somalia were abruptly required to adopt nontraditional learning using video conferencing facilities during the COVID-19 pandemic. While video conferencing tools for teaching and learning are claimed to be effective, it is still unclear what advantages and difficulties they brought to higher education in Somalia, particularly to what extent students accepted the use of such technology. This study explores the outside factors that might be influential on students’ intentions to use video conferencing tools during the COVID-19 epidemic. The study employed integrated technology acceptance (TAM) and diffusion of innovations (DOI) models. The proposed model was tested using structural equation modelling with 600 university students during the COVID-19 outbreak in Somalia. The results indicate that significant elements influenced students’ intention to use video conferencing for learning, such as student readiness, usefulness, user satisfaction, ease of use, complexity, relative advantage, trialability, and university support, whereas the quality of service, compatibility, and observability are found to have no impact on students’ intention to use video conferencing tools. The findings show that various COVID-19 related issues play a significant influence in shaping students’ intentions to engage in video conferencing tools for learning during the COVID-19 pandemic, regardless of how effectively educational institutions are prepared to promote the use of such technology. This contribution emphasizes how crucial it is to maintain constant, interactive contact with students and to give them the right supporting environments to further enhance their educational experiences in technologically disadvantaged regions.

Feasibility, usability and acceptability of a novel digital hybrid-system for reporting of routine maternal health information in Southern Tanzania: A mixed-methods study.

Health information systems are important for health planning and progress monitoring. Still, data from health facilities are often of limited quality in Low-and-Middle-Income Countries. Quality deficits are partially rooted in the fact that paper-based documentation is still the norm at facility level, leading to mistakes in summarizing and manual copying. Digitization of data at facility level would allow automatization of these procedural steps. Here we aimed to evaluate the feasibility, usability and acceptability of a scanning innovation called Smart Paper Technology for digital data processing. We used a mixed-methods design to understand users' engagement with Smart Paper Technology and identify potential positive and negative effects of this innovation in three health facilities in Southern Tanzania. Eight focus group discussions and 11 in-depth interviews with users were conducted. We quantified time used by health care providers for documentation and patient care using time-motion methods. Thematic analysis was used to analyze qualitative data. Descriptive statistics and multivariable linear models were generated to compare the difference before and after introduction and adjust for confounders. Health care providers and health care managers appreciated the forms' simple design features and perceived Smart Paper Technology as time-saving and easy to use. The time-motion study with 273.3 and 224.0 hours of observations before and after introduction of Smart Paper Technology, respectively, confirmed that working time spent on documentation did not increase (27.0% at baseline and 26.4% post-introduction; adjusted p = 0.763). Time spent on patient care was not negatively impacted (26.9% at baseline and 37.1% at post-intervention; adjusted p = 0.001). Health care providers described positive effects on their accountability for data and service provision relating to the fact that individually signed forms were filled. Health care providers perceived Smart Paper Technology as feasible, easy to integrate and acceptable in their setting, particularly as it did not add time to documentation.

Exploring factors and the role of environmental responsibility in m-banking adoption: A systematic review

Due to the digital revolution and the Covid-19 pandemic, banking institutions are compelled to adapt by incorporating innovative technologies for their digital transformation. In this review, we have synthesized available studies addressing the impact of environmental responsibility on the behavior of banking customers in the adoption of m-banking. To accomplish this, a systematic review was conducted following the four-step PRISMA process to identify references published in the last decade. Investigations were carried out in the Scopus and Science Direct databases. Insights into mobile banking adoption were obtained through bibliometric analysis using NVivo10. TAM and UTAUT are widely recognized as two robust frameworks for predicting the acceptance of technological innovations. Several variables such as ease of use, perceived usefulness, facilitating conditions, trust, etc., are important in predicting the usage of m-banking applications. In the context of future research, it is advisable to consider mixed methods for a better understanding of user behavior. The inclusion of unpublished studies and expanding research scope to developing countries like Morocco are also crucial for capturing the challenges specific to these contexts.

Representation of Video Calls as Media Innovations in the News Programs of Television Stations in Bosnia and Herzegovina

The measures introduced during the Covid-19 pandemic have thoroughly changed the previous ways of operation of television stations, especially in journalistic practices of live production and coverage of public significant events. In the altered working conditions, television stations have increasingly turned to the use of video conferencing applications and platforms, such as Skype, Zoom, WhatsUp, and similar services, facilitated by the digital media ecosystem. Covid-19 has acted as a catalyst for changes in the sphere of television technology, production, work routines, and content. However, until now, it has not been studied to what extent the changes induced by the pandemic have truly been accepted, retained, and modified after the cessation of Covid-19-related measures. To fill gaps in scientific knowledge, the task of this study was to examine the presence and use of video calls in informational programs of television stations in Bosnia and Herzegovina, as well as the implications of these innovative practices on the content, form, and value of television news. The content analysis method was used for central informational programs of public broadcasters and private stations. The results show the acceptance of innovations but also significant variations in exploiting the potential of this technology. The work contributes to a better understanding of the process of innovation diffusion in the newsrooms of television stations in transitional media systems.