Under excitation into the (2H11/2)Γ6+S6 vibronic level of ErCl3–6 at or above liquid-nitrogen temperature, the 5I4→5I8 luminescence transition of HoCl3–6 is observed in Cs2NaHo0.99Er0.01Cl6. This transition is not observed at these temperatures under excitation into vibronic levels of the 5F3, 5F5 terms of HoCl3–6 in neat Cs2NaHoCl6. The three-ion process responsible for the population of 5I4 involves transfer from 2H11/2 or (4S3/2) ErCl3–6 to (5S2) HoCl3–6 followed by a cross-relaxation between Ho3+ neighbours. The 5I6→5I8 infrared luminescence transition of HoCl3–6 is not observed in neat Cs2NaHoCl6 under excitation into vibronic levels of 5F3, but is observed in Cs2NaHo0.99Er0.01Cl6 since luminescence from 5F5 is quenched by energy transfer to ErCl3–6. Together with detailed analyses of the 5F3, 5S2, 5F5→5I6 luminescence transitions of HoCl3–6 in several cubic elpasolite hosts, these results permit the following energy level assignments (in cm–1) for HoCl3–6 in octahedral symmetry: 5I6 levels: Γ3(8620), aΓ5(8628), Γ2(8667), bΓ5(8705), Γ4(8726) and Γ1(8744). 5I4 levels: Γ1(13 232), Γ4(13 241), Γ3(13 247) and Γ5(13 449). The liquid-helium-temperature 5F3â†�5I8 absorption spectrum of Cs2NaHoCl6 has been reanalysed.