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Gender, social protection systems and street‐level bureaucrats

AbstractStreet‐level bureaucrats are the “human face” of social protection delivery systems around the world. To date, most social protection literature approaches questions of gender with respect to policy and programme design and expected and unexpected outcomes. Mounting interest in gender‐responsive and rights‐based social protection systems, however, additionally begs a focus on the gendered individuals who mediate the relationship between citizens and these systems, representing the State as duty bearer of realizing the right to social protection. Much of the existing work on street‐level bureaucrats (SLBs) focuses on their use of discretion in frontline work and how this shapes beneficiary experiences. This article adapts and extends Durose and Lowndes' (2024) framework for understanding gender and SLB discretion: 1) as shaped by the gendered laws, policies and guidance of institutions where SLBs work, 2) as reflective of SLBs as gendered actors, and 3) as having gendered effects on policy beneficiaries. While their framework was developed in a high‐income context and to understand a different sector (policing), these three analytical propositions hold for SLBs in social protection systems. Yet, we suggest that understanding the role of SLBs in social protection systems requires two additional considerations from a human rights perspective: 4) discretion as shaped by the gendered social, political and economic contexts in which SLBs operate and social protection systems exist, and 5) moving beyond discretion, SLBs as rights‐holders themselves, of the right to social security and the right to decent work. The article develops this framework in conversation with scholarship on social protection systems in the broad range of contexts in which they operate. In doing so, the article offers an analytical contribution to the emerging literature on gender‐responsive social protection systems from a “frontline delivery” and human rights perspective, including their relation to Sustainable Development Goals 5 – gender equality – and 1.3 – social protection systems for all.

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Enhancing gender‐responsive social protection among informal and traditionally uncovered workers in sub‐Saharan Africa: An assessment of access to maternity protection

AbstractA wide and established body of research evidence has consistently shown how the effective provision of social protection benefits and the promotion of gender equality are among the key tools for addressing shocks, vulnerability and poverty. It is largely to this end that these ideals implicitly feature throughout the United Nations 2030 Sustainable Development Agenda and explicitly in two Sustainable Development Goals (SDGs). The first is SDG 1 on poverty reduction, target 1.3 of which calls for the implementation of nationally appropriate social protection systems, measures and floors for all. The second is SDG 5, which aims to achieve gender equality and empowerment for all women and girls. Despite this, women across the world continue to receive contributory social security benefits that are notably lower than those of men. There is, therefore, a need for a critical and deeper understanding of policy, legislative and programmatic factors that underlie gender gaps in social protection provision. To contribute to knowledge in this regard, and while not aiming to address the intractable challenge of labour market formalization, this article draws on qualitative data from case studies conducted in 2022 among informal economy and other traditionally unprotected workers in three countries in sub‐Saharan Africa (Mozambique, United Republic of Tanzania, and Togo), the region with the highest proportion of informal workers. The aim was to explore the extent to which these workers, who are predominantly women, have access to the various elements of maternity protection. The results showed the extent to which explicit legislative and policy frameworks as well as knowledge and service context often limit women’s access to maternity protection. The article draws on the key findings to provide strategic recommendations for designing and effectively implementing more gender‐responsive social protection benefits in developing economy contexts.

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Minding the gender gap in Viet Nam's old‐age pensions: Actuarial insights on addressing women's discrimination in the design of social insurance schemes

AbstractThe article presents an analysis of the factors that shape gender gaps in old‐age pension coverage and outcomes in Viet Nam. The authors argue that gender norms shape not only women's roles and constraints in society, but further influence policy discourse that impact women's access to employment and social security over their life course. Drawing on a mix of quantitative, qualitative and actuarial evidence from the International Labour Organization and other key actors working on women's employment and access to social security in Viet Nam, such as Viet Nam Women's Union, the article seeks to illustrate the confluence of demand and supply side factors that underly gender gaps in old‐age pensions. A key finding from Viet Nam, relevant for many parts of the region and the world, is that women are discriminated against in social security systems by design. This is particularly stark in the legacy design of social insurance systems, that were once tailored to serve a predominantly male, formal workforce. Moreover, without introducing an explicit gender lens in the design of social insurance schemes, for example eligibility criteria and benefit calculations, any proposals for policy reform further risk exacerbating rather than mitigating existing gender gaps in social insurance schemes. The authors propose key recommendations for both Vietnamese policy makers and international actors to address such gender gaps and help achieve the government's commitments towards an inclusive social security system.

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