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CHAPTER 2 - Public Relations and Information Bureaux

This chapter presents the concept of public relations and information bureaux in Great Britain. The concept of public relations implies at least a two-way relationship between the government and the community or the citizens. This relationship is inherent in the very essence of local self-government. Since 1931, local authorities in Britain have been able to promote publicity for their towns throughout the country, and indeed the world, under the terms of the Local Authorities (Publicity) Act, 1931. However, in 1948, they were given statutory powers to set up information or public relations services. The public and local government explores all aspects of public relations from the local authority point of view. One of the bodies that have sought to actively promote this understanding is the Local Government Group of the Institute of Public Relations. Many local authorities have also set up information bureau, offices, departments, or sections, some under the direction of a public relations or information officer, where such an officer has been appointed. The City of Birmingham Information Department, one of the first information bureaux in the Great Britain, is established to provide an information service for the benefit of all citizens and visitors and to develop and publicize the City's civic, industrial, cultural, and tourist interests and to encourage the development of a civic consciousness in the minds of the inhabitants.

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CHAPTER 4 - Education and Training

This chapter discusses the importance of the establishment of education and training facilities for local government in the Great Britain. The development of education and training facilities can be traced almost entirely to the efforts of one body, the National and Local Government Officers' Association. Since World War II, the Local Government Examinations Board (LGEB), established in 1946, has been responsible for generating education and training within the local government service. Its functions have now been assumed by the Local Government Training Board (LGTB), set up in September 1967. LGTB has two fundamental aims; first, to increase the efficiency of local government by ensuring that sufficient training of the right quality is given to the staff and employees of local authorities at all levels and second, to ensure that the cost of training is evenly and fairly spread among all the local authorities so that all contribute, on a fair and intelligible basis, to an activity from which all benefit. Moreover, the importance of training was visibly recognized by the Ministry of Housing and Local Government Committee on Staffing in Local Government in their report. The report recommends and stresses on the importance of induction training; professional training; continued general education up to and including university level; technician training; training of clerical staff; management training; high level courses to keep serving staff abreast of developments in their specialisms; retraining for staff displaced by technological change and for married women returning to professional or clerical employment; the post of training officer should be of senior status; and the establishment of the LGTB.

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CHAPTER 3 - Societies and Institutions

This chapter discusses several societies and institutions in the Great Britain and their importance. The Royal Institute of Public Administration is a non-profit organization that aims to promote the study of public administration and to encourage the exchange of information on all aspects of the subject. Its membership is open both to individuals and corporate bodies. The Joint University Council for Social and Public Administration was established in 1918, with an aim to co-ordinate and develop the work of the universities and university colleges in the study of social and public administration. It has an executive council and two main committees, one for public administration and the other for social administration. The National Joint Council for Local Authorities' Administrative, Professional, Technical, and Clerical Services was formed in 1943 to secure the largest possible measure of joint action for the consideration of salaries, wages, and conditions of service for local government officers. The major international association is the International Union of Local Authorities, which was founded in 1913. It is dedicated to the promotion of cooperation and consultation among local authorities throughout the world. Other international associations are the International Federation for Housing and Town Planning, the Commonwealth Association of Town Clerks, and the Council of European Municipalities, British Section.

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