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Stress, Resilience, and Organizational Climate

Abstract: Organizational climate, stress, resilience, and cortisol measures were investigated in pilots of the Brazilian Air Force (FAB). Studies indicate that these variables may be related to the physical and mental health, quality of life, and work of these professionals. A total of 112 FAB pilots participated in this study. A sociodemographic and professional questionnaire, the Resilience Scale, Lipp’s Inventory of Stress Symptoms for Adults (ISSL), and the Organizational Climate Scale were used. In addition, blood samples were taken to check the pilots’ cortisol levels. According to the ISSL, 48 (42.86%) participants were found to be stressed and 64 (57.14%) were not stressed. In addition, the results showed that the better the perception of organizational climate, the lower the level of stress; and the better the perception of organizational climate, the greater the level of resilience and the fewer the stress symptoms. Most of those who had higher values in the perception of a good organizational climate and level of resilience had cortisol levels in the normal range. There was no significant correlation between stress and cortisol levels. Actions are suggested for developing resilience and paying attention to the organizational climate, aimed at enhancing the quality of life of pilots as well as flight safety.

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