What is the role of dialogue in HRM according to the emerging sustainable HRM literature?
Answer from top 10 papers
Dialogue in HRM is conceptually positioned as a mechanism to address paradoxical tensions and pluralist workforces within the emerging sustainable HRM literature. It is seen as a means to facilitate self-organization, nonlinearity, attractors, and emergence, which are core concepts of complexity thinking (Nuis et al., 2021). This positioning is intentional and dynamic, recognizing dialogue as both a continuous process and a deliberate practice that can influence local patterns and power dynamics within organizations. The conceptual model presented in Nuis et al. (2021) underscores the dual nature of dialogue—both intended and continuous—and its role in fostering stability and novelty in the context of sustainable HRM.
Interestingly, while dialogue is highlighted as a silver bullet in Nuis et al. (2021), the other papers do not explicitly discuss dialogue in their conceptual frameworks. Instead, they focus on various aspects of HRM, such as the impact of disruptive technologies (Huseynova, 2022), the link between HRM practices and organizational outcomes (Alrawashdeh et al., 2022), and the influence of HRM on employee attitudes (Prokopenko et al., 2023). These studies suggest that while dialogue may be an important aspect of HRM, it is not the sole focus within the broader HRM literature.
In summary, dialogue is conceptually positioned within HRM as a strategic tool to manage complexity and foster positive outcomes in organizations. It is seen as both an ongoing process and a targeted intervention that can shape power relations and organizational dynamics. Although dialogue is not the central theme in all HRM literature, its importance in addressing the challenges of sustainable HRM is clearly articulated in Nuis et al. (2021).
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