Abstract
Drawing upon the social functionalist view of emotions, we tested expresser- and object-informational processes that transmitted the effect of leader appreciation expression onto employee job performance. Additionally, we explore the moderating effect of team cooperative climate as an important boundary condition. Using multi-wave, multi-source data, we found that leader appreciation expression was positively and indirectly related to employee job performance through employee felt trust from leader, and this relationship was strengthened when team cooperative climate was low. Concurrently, leader appreciation expression indirectly facilitated employee job performance through employee feeling understood at work and subsequent felt trust from leader. Our findings provide strong evidence for why it is important and rational for organizational leaders to express appreciation to their employees.
Published Version
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