Yetişkin Eğitimi Açısından Hemşire Adayları İle Hastalar Arasındaki İletişim Sorunlarının Değerlendirilmesi

Abstract

This research aims to identify the hardships that the nurse candidates confront at their internship clinics while patient-caring and coaching, to specify the conflicts between them and the patients in accordance with their own feedbacks, and to evaluate these problems in terms of adult coaching. The study group chosen from 12th grade students of Anatolia Medical Vocational High School- Nursing Department were 12 nurse candidates, who were studying Skills training in 2 different teaching hospitals, have had face-to-face individual meetings with. The findings and views obtained by utilizing semi-structured interview forms have been interpreted in accordance with the research’s aim by being analyzed through the descriptive analysis technique. The findings were as follows: Trainee nurses have faced problems such as resistance to the treatment, refusal, crying out, communication issues, unnecessary demands, repelling out of the room, and pre-judgement, and they have attempted to overcome these problems by establishing empathy and roll-modeling other nurses. While facing out extra-and-unrelated workload with other medical personnel, they have also had problems like being seen as a servant and as a selfish person by the patients’ relatives. Nurse candidates did not only suggest that they have become more conscious about the communication problems due to the interviews, but they have also learned how to utilize their experiences as a means to detect possible solutions and so not being as helpless as they were before. It is expected that they definitely involve communication skills while arranging patience-care plans in their future lives.