Xtended Technology Acceptance Model (TAM) for “Desa Digital” Mobile Application Users: A Literature Study

Abstract

The sustainability of Industry 4.0 has now entered into the tourism sector or Tourism 4.0. However, the existence of information technology as a provider has not been widely used in the context of Tourism 4.0 in Indonesia. Recent mobile technology, the application namely “Desa Digital” requires an in-depth evaluation of an intention to use and actual system usage. Hence, this study uses a Technology Acceptance Model (TAM) to understand the intention to use and actual system usage for “Desa Digital” mobile application users in Indonesia. A literature study is conducted in identifying variables that are important on the acceptance model. Furthermore, this paper identifies social presence, perceived enjoyment, perceived ease of use, perceived usefulness, perceived compatibility, and attitude toward use influencing intention to use and actual system usage.