Workplace Emotions and Burnout: Implications for Practice and Research

Abstract

This paper observes the possible grounds for job burnout among human resources professionals who receive unfortunate attention. Not only are emotions critical, but the inability to successfully manage those emotions can often lead to various forms of outbursts, affecting the general stakeholders. The gatekeeper of the business organization’s workforce, the human resource professionals, need to shine and brighten the entire organization. Emotional and spiritual intelligence and emotional labour strategies assessed by the authors from a paradigmatic view help frame the bondings as the several conduct emotions play out in the work atmosphere and bear burnout. We present a framework that draws attention to the institutionalization of Emotional Contagion Theory in connecting the antecedents of job burnout in business organizations. From the Emotional Contagion Theory’s point of view, job burnout and its direct and indirect influencers will open new perspectives in interpreting and analyzing small and medium-sized businesses’ knowledge that circulates in ubiquitous trade periodicals. Accordingly, in this paper, we have alluded to opportunities for researchers and human resource professionals to engage in spaced areas of job burnout and connect across paradigms of knowledge. We anticipate fueling future research and extent organizational dynamism of the complex yet impactful phenomenon of emotional intelligence, spiritual intelligence and emotional labour strategies towards plummeting job burnout.