Work-Family Conflict: An Investigation on Job Involvement, Role Ambiguity and Job Demand: Moderated by Social Support

Abstract

There are many predictors that determine the work-family conflict among employees and one of the significant predictor is related to the organization. There exist fewer studies that focus on influence of job involvement, role ambiguity, job demand and social support towards the work-family conflict. The present study fill in the gap by investigating the relationship between job involvement, role ambiguity, job demand, social support and work-family conflict among the administrative staff in University Utara Malaysia (UUM), Kedah, Malaysia. Two hundred (200) questionnaires were administered to administrative staff in the University. The regression analysis was used to analyze the data and the results show that Work-Family Conflict is negative and significantly influence Job involvement and Social Support, while positively related with Job demand. However, moderating effect of social support was found to be significant among Job involvement, Role ambiguity and Job demand. The practical implications of the finding include the basic understanding of the causal factors which influence administration staff’s with work-family conflict to leave has important practical insinuation for the management and the university administration and among others also. Moreover, this research can help the people to prepare themselves with appropriate manageable conflict ways.