Work Values and Work Performance of Post-90s IT Employees: The Mediating Effect of Organizational Citizenship Behavior

Jieshi Chen,Qiong Zhang,J Li,J Wu,K Chen

doi:10.1051/e3sconf/202125302026

Abstract

It aims to explore the effect of post-90s IT employees’ work values on their work performance, and the effect of organizational citizenship behavior on the above-mentioned relationships. Optional 354 post-90s IT employees were selected for the questionnaire survey to establish a hypothetical model between post-90s IT employees’ work values, organizational citizenship behavior and job performance, and use structural equation models, multiple regression analysis and other statistical methods to conduct hypothesis testing. The empirical research results show that the work values of post-90s IT employees have a significant positive impact on their work performance, and organizational citizenship behavior plays a part of the mediating role in the above effects.

Highlights

The rapid development of technological revolution and industrial transformation represented by big data, cloud computing, mobile Internet, and 5G technology is profoundly changing the industrial structure and industry pattern of China
The results show that all aspects of work values and Organizational Citizenship Behavior (OCB) are significantly related to work performance, indicating that work values and OCB play an important role in work performance; In terms of the relationship between work values and OCB, except for the professional ethics of work values and the altruistic behavior and due diligence of OCB, there are significant correlations between other aspects, which shows that work values have an impact on OCB
5.1 Research Conclusions Based on 354 samples from IT companies, this study conducts an empirical study on the relationship between post-90s IT employees’ work values, OCB and work performance, and constructs a theoretical model of "work values - organizational citizenship behavior - work performance" of post-90s IT employees in the Chinese context

Summary

Introduction

The rapid development of technological revolution and industrial transformation represented by big data, cloud computing, mobile Internet, and 5G technology is profoundly changing the industrial structure and industry pattern of China. Born in the 1990s, the post-90s group grew up in the historical period when China's reform and opening up made significant progress, and witnessed the historical process of national economic growth and cultural prosperity. Their special growing environment endowed them with diversified value orientation, strong self-consciousness, distinct personality and fragile ability to withstand pressure [1]. Current research on the intergenerational differences of work values mainly focuses on the groups born before the 1990s, or the intergenerational differences of teachers, migrant workers and other special groups In this respect, the literature on post-90s IT employees is still relatively few.

Methods

Results

Conclusion