Abstract

Work stress is a specific type of stress whose patterns of emotional, cognitive, behavioral and psychological reactions respond to accumulated influence of stress factors, stressors at work. Stress factors can be grouped by areas: work content, work organization and working environment. Stress factors are of great significance for work ability and disharmony between the abilities of an employee, his needs and possibilities and demands of the work position. In case of unsuccessful coping with work stress numerous negative effects are possible, starting with inappropriate actions, to psychic issues or physical illness. Because of that, it is very important for professional services and organization management to identify stress factors, to do risk evaluation and evaluate possible stress implications, to create individual and organizational strategies for prevention of work stress on time. Stress management is a process which is one of the key factors for productivity in organization, for maintaining healthy interpersonal relations and general effectiveness of organization. It is understandable that there are some occupations and jobs in which the stress issue has more importance, and jobs that are done in police, military, and security services are most certainly in this group of jobs. This implicates, especially for Ministry of internal affairs, a necessity of organized survey of organizational and personal sources of work stress in order to create more efficient prevention strategies.

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