Work Load Analysis on State-Owned Companies in The Health Sector in Bandung-Indonesia

Abstract

Objective - This study conducts a workload analysis on state-owned companies in the health sector in Bandung-Indonesia. The study focuses on a company established on 6 August 1890, which is a manufacturer of vaccines and antisera, and is now developing into a life science company. The objective of Polio eradication by 2020 demands competitiveness and a change in organizational culture in order to increase organizational profits. There are two possible solutions to this phenomenon. From a technical perspective, the company has decided to undertake market expansion. From a psychological perspective, the company needs to change the attitude of its employees to effectively meet the competition. This situation raises problems for the human resources division of the company. First, it increases employee health problems such as high cholesterol, high blood pressure and lower back pain, which increases health costs. Methodology/Technique - Based on the phenomena of excessive workload and the problems posed, this study aims to examine empirical data regarding the workload of the company. The workload analysis in this study is conducted in October 2016 using several methods such as discussions, interviews, questionnaires, and observation. The validation of the data is achieved using a triangulation methodology. Findings – The result show that, when comparing the fair amount workload index with the total number of employees in the company, there is a difference of 11.61%. The six directorates have 75-85% for effectiveness and 79-87% for efficiency. This shows that work load is not a contributing factor to the phenomena's described above in this company. Novelty - The research sheds light on the increasing need for counselling in companies. One of the leading reasons for this is employee work loads and the increase in some employees working overtime. These factors may lead to other problems such as family issues, low job satisfaction, discipline, and absenteeism. Type of Paper - Empirical. Keywords: Bandung; Health Sector; Indonesia; State-Owned Company; Workload Analysis. JEL Classification: J80, J81, J89.