Abstract
In 2016, the MIT Sloan Center for Information Systems Research (CISR) investigated how companies are generating business value with the Internet of Things (IoT). In the first phase of this research (Q1–2 2016), we interviewed executives at ten large companies across nine industries to understand their IoT journeys to date. In the second phase (Q3–4 2016), we surveyed 227 executives who led, managed, sponsored, or championed an IoT project. This report summarizes research results and offers recommendations on how companies can generate business value from IoT projects. Key findings from the research highlight that articulating a desired outcome and coordinating capabilities associated with success for that outcome lead to maximized financial returns from the effort.
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