Abstract
The Medical Library Association's InSight Initiative provides an open and collaborative environment for library and industry partners to discuss vexing problems and find solutions to better serve their users. The initiative's fifth summit, continuing work from the previous summit, focused on understanding how users discover and access information in the clinical environment. During the summit, participants were divided into working groups and encouraged to create a tangible product as a result of their discussions. At the end of the summit, participants established a framework for understanding users' pain points, discussed possible solutions to those points, and received feedback on their work from an End User Advisory Board comprising physicians, clinical researchers, and clinical faculty in biomedicine. In addition to the pain point framework, participants are developing MLA InSight Initiative Learning content with modules to educate librarians and publishers about critical aspects of user behavior. The 2020 Insight Initiative Fall Forum will serve as a virtual home for constructive dialogue between health sciences librarians and publishers on improving discovery and access to information.
Highlights
The Medical Library Association’s (MLA’s) InSight Initiative is a thought-leadership program, designed to bring library and industry partners together to work on the most vexing problems in these shared communities [1]
In the Value Project funded by British Library Research and Development Department, 73% of clinicians received information from library resources that was immediately useful for their clinical decision making [3]
In one of the largest studies ever conducted on the value of libraries and information resources, 59% of physicians, residents, and nurses searching for information on patient care in electronic journals, PubMed/MEDLINE, and point-of-care tools, among many other resources, completely found what they were looking for, and over 95% of the more than 16,000 respondents found the information provided in the resources to be relevant, accurate, and current [4]
Summary
The Medical Library Association’s (MLA’s) InSight Initiative is a thought-leadership program, designed to bring library and industry partners together to work on the most vexing problems in these shared communities [1]. InSight Initiative Summits 4 [9] and 5 [10, 11] divided participants into smaller groups to further define the issue of understanding how users discover and access information in the clinical environment. The group had the advantage of interacting with an End User Advisory Board (EUAB) composed of physicians, clinical researchers, and clinical faculty in biomedicine These users, assembled as part of the InSight Initiative in response to summit 3 [2], shared their thoughts on access, discovery, and use of information resources. The working group brainstormed and discussed potential solutions for these pain points, based on their understanding of the literature, advice from the EUAB, and their expertise in industry publishing and library settings. This commentary outlines the main pain points (in no particular order), the potential solutions, and a call to action for library and industry partners
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