Abstract
E-mobility services are important enablers for the success of electric vehicles. In contrast to conventional mobility, where an ecosystem consisting of the vehicle and complementary services has been built up and has improved over decades, the ecosystem for e-mobility is far less advanced and still in its infancy. In order to get on the sustainable path to success in the steadily growing e-mobility market, innovative ideas are necessary which are not covered by existing service offerings. This paper therefore describes a study that explored opportunities for innovative e-mobility service business models through a systematic analysis. Furthermore, each e-mobility service depends on information technology (IT) support. Therefore, IT standardization is an important issue to consider in order to build up more complex services on top of basic services and further advance the e-mobility ecosystem. Consequently, this paper presents results from a survey conducted with 27 e-mobility experts from Germany to help identify necessary standardization gaps in the context of e-mobility services. The paper contributes to the existing body of knowledge by proposing a structured, repeatable method for identifying innovative business models and by offering insights into study results. In addition, gaps in the standardization of IT infrastructure that are important for the provision of existing e-mobility services are illustrated.
Highlights
This paper aims to identify and propose yet uncovered communication standardization gaps of information technology (IT)-based e-mobility services to improve the interplay of existing e-mobility standardization gaps of IT-based e-mobility services to improve interplay of existing e-mobility services and to facilitate the integration of new businesses into thethe market
The framework enables the holistic description of e-mobility business models models taking into account the specific components and characteristics of e-mobility services, e.g., taking into account the specific components and characteristics of e-mobility services, e.g., their value their value proposition or key resources
The IT aspects were derived from subcommittees and working groups of the International Organization for Standardization (ISO) in the field of information technology [17]
Summary
The first goal of this paper is to identify “white spots” in the current e-mobility service market, i.e., business models that have a high innovative paper is totoidentify spots” in the e-mobility service market, i.e., business that potential support“white the attractiveness ofcurrent the e-mobility ecosystem. This paper aims to identify and propose yet uncovered communication case with e-mobility. This paper aims to identify and propose yet uncovered communication standardization gaps of IT-based e-mobility services to improve the interplay of existing e-mobility standardization gaps of IT-based e-mobility services to improve interplay of existing e-mobility services and to facilitate the integration of new businesses into thethe market
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