Where Grass Has No Roots: The Concept of ‘Shared Strategic Communication’ as an Answer to Unethical Astroturf Lobbying

Abstract

ABSTRACTAs researchers pursue connections between strategic communication and management, they need to critique practices to develop norms that increase strategic communication’s long-term contribution to society. Norms of strategic communication are shaped by socially constructed standards of corporate social responsibility (CSR) and guide how strategic communication fosters organization-public relationships (OPR). Such norms are particularly important regarding deliberative strategic communication, which uses political CSR to guide corporations’ political role. Although principles of OPR and political CSR should foster more ethical strategic communication, some practices weaken such standards. To make that case, this article (1) reviews the historical foundations of deliberative discourse, (2) examines principles of OPR and political CSR, and (3) applies normative principles of deliberative discourse (4) to critique three cases of strategic political communication, known as astroturf lobbying, a deceptive lobbying practice that undermines and fakes grassroots movements. We conclude by integrating the findings into theory building that shifts CSR outcomes from advantaging individual organizations adding value to society. This theme uses ‘creating shared value’ to advocate shared strategic communication. This notion includes the normative claims of political CSR (open discourse, participation, transparency, accountability) to arrive at shared strategic communication that supports the ‘good’ organization and society simultaneously.