When Eye-Tracking Meets Cognitive Modeling: Applications to Cyber Security Systems

Abstract

Human cognitive modeling techniques and related software tools have been widely used by researchers and practitioners to evaluate the effectiveness of user interface (UI) designs and related human performance. However, they are rarely used in the cyber security field despite the fact that human factors have been recognized as a key element for cyber security systems. For a cyber security system involving a relatively complicated UI, it could be difficult to build a cognitive model that accurately captures the different cognitive tasks involved in all user interactions. Using a moderately complicated user authentication system as an example system and CogTool as a typical cognitive modeling tool, this paper aims to provide insights into the use of eye-tracking data for facilitating human cognitive modeling of cognitive tasks more effectively and accurately. We used visual scan paths extracted from an eye-tracking user study to facilitate the design of cognitive modeling tasks. This allowed us to reproduce some insecure human behavioral patterns observed in some previous lab-based user studies on the same system, and more importantly, we also found some unexpected new results about human behavior. The comparison between human cognitive models with and without eye-tracking data suggests that eye-tracking data can provide useful information to facilitate the process of human cognitive modeling as well as to achieve a better understanding of security-related human behaviors. In addition, our results demonstrated that cyber security research can benefit from a combination of eye-tracking and cognitive modeling to study human behavior related security problems.