Abstract
Previous studies have shown that internal and external CSR have positive effects on employee attitudes and behaviors. However, researchers haven’t paid much attention to the potential of the interaction effect of the two types of CSR on employees’ attitudes and behaviors. In this study, drawing from Rupp’s (2011) justice process model, we theorize and test the interaction effect of internal and external CSR on employees’ citizenship behavior. We also examine the moderation effect of employees’ cynic attitude towards the employer, called organizational cynicism, on the interaction effect of the two types of CSR. Data from 239 employees in 19 organizations revealed that the proposed two-way and three-way interaction effects are significant in predicting employee OCBO. Theoretical and managerial implications are discussed.
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call