Abstract
A burgeoning body of research has examined the influence of personal and contextual features on employee creativity. Disruptive events permeate increasingly dynamic and uncertain business environments. However, little research has examined when and how disruptive events impact employee creativity. Drawing from event system theory and the creativity literature, this study tests a model in which disruptive event characteristics (i.e., event novelty and criticality) and individual differences (i.e., employee learning orientation) jointly foster employees¡¯ improvisational responses and ultimately employees¡¯ creativity. Our findings based on a three-wave onsite survey of employees and supervisors show that in the presence of disruptive events that are critical and novel, learning-goal oriented employees are most likely to engage in improvisation, which in turn leads to employee creativity.
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