Organizational Error Management Culture and Employee Creativity: A Person-Culture Fit Model

Abstract

The effects of organizational culture in dealing with errors on employee's psychological state and creativity have been rarely studied. In the framework of a person-culture model, this paper explored how organizational error management culture works in concert with different individual regulatory foci to enhance employee creativity by increasing employee's psychological safety. Through a multilevel moderated mediation analysis based on the data including 293 frontline employees from 56 hospitality organizations, this empirical study came to conclusion that that promotion focus strengthens the indirect relationship between organizational error management culture and employee creativity via psychological safety. Theoretical contributions to error management literature and creativity literature were discussed, followed by practical implications.