Abstract
What's Holding Back Digital Transformation in Healthcare?
Highlights
Open AccessGaurav Laroia1* and Vasant Kumar Ramaswamy2 1Chief Strategy Officer, CareCentra, USA 2Chief Executive Officer, CareCentra, USA
The first challenge is to alter their business model on a sustainable basis to monetize digital health
Digital health technologies lead to improvement in efficiencies, but gain for one system may or may not always be a positive outcome for another
Summary
Gaurav Laroia1* and Vasant Kumar Ramaswamy2 1Chief Strategy Officer, CareCentra, USA 2Chief Executive Officer, CareCentra, USA. If the objectives of the potential partners, payors and employers on the one hand and providers and pharmacos on the other, do not match, it is hard to implement and benefit from digital health This will require value creation and recognition across stakeholders to be based on contribution towards the overall “jobs to be done” and the outcome achieved. A gain in efficiency for a payor may result in the requirement to reconfigure some departments within the provider organization, leading to job losses, and this can detract stakeholders from implementing digital solutions Thinking through these practical considerations becomes important and requires a staffing model that links talent to value within their organizations and is continuously reconfigured based on demand. Each of these stakeholders have had transactional relationships with each other in the past and joint value creation that digital offers is less understood [3]
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