“What happens on the boat, stays on the boat”: the dark side of luxury yachting

Abstract

PurposeThe purpose of this paper is to discuss the dark side of luxury yachting, with specific focus on the treatment and well-being of yacht crews.Design/methodology/approachThe paper is based on a literature review of key terms: luxury yachting; yacht crews; well-being; maritime tourism and yacht guests.FindingsThe paper observes luxury yachting as having a hidden dark side that is impacting on the overall well-being of yacht crews who are responsible for producing luxury yachting experiences. It discusses scholarly research and industry reports into both luxury yachting tourism and yacht crew management and experiences.Practical implicationsThe success of the Below Deck television franchise has had a direct influence on the growing phenomenon of luxury yachting tourism. Behind the happy smiles and grandeur of the luxury experience, there is a dark side to this booming industry that requires further investigation and resolutions to enhance yacht crew well-being without impacting the guest experience.Originality/valueThis paper presents luxury yachting as a growing tourism phenomenon. It explores the dark side of this industry from the experiences of yacht crews, who are generally seen, but not heard.