Abstract

Nonprofits have been described as resilient, though serving refugees in the U.S. is challenging due to the needs of vulnerable populations as well as contentious public debates over resources and policy. This study draws on different challenges that nonprofits face in serving refugees and uses a communicative, process-based approach to resilience to explore how nonprofits frame the situation and their actions in response. Interviews with 34 nonprofit leaders reveal insights for growing a resilient sector within a problem or policy domain, the role of community members in support of organizational action, and viewing resistance as a process for building resilience.

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