Wage Theft in Silence: Why Migrant Workers Do Not Recover Their Unpaid Wages in Australia

Abstract

Wage Theft in Silence presents findings from the National Temporary Migrant Work Survey -- the most comprehensive study of working conditions and access to justice among international students, backpackers and other temporary migrants in Australia. It draws on responses from 4,322 temporary migrants across 107 nationalities of every region in the world, working in a range of jobs throughout all Australian states and territories. The report reveals that although the majority of migrant workers were paid well below minimum wage in Australia, the overwhelming majority suffered in silence. Indeed, among international students and backpackers who acknowledged they had been underpaid, only 9% took any action to recover wages they were owed. The report considers the institutions from whom those 9% sought assistance, and whether they were able to recover their wages. These include the Fair Work Ombudsman, education providers and unions. The report also presents data on the attitudes and experiences of the 91% of migrant workers who suffered wage theft in silence. Though it is often assumed that most underpaid migrant workers are not interested or willing to take action to get the wages they are owed, in fact well over half of survey participants indicated that they were open to trying to recover their wages. The report presents findings on the range of psychological, practical and other barriers that deterred them from doing so. It concludes that many of these barriers can be addressed through practical measures and policy reform, and it presents a range of recommendations to government, parliament, business and the international education sector to make reporting wage theft possible and rational for migrant workers. These include recommendations for a new or improved process for wage recovery, better resourced support services, and a firewall between the labour regulator and the immigration regulator that guarantees that migrants’ visas will not be jeopardised if they report wage theft.