Visualization System for Shopping Path

Abstract

Abstract The purpose of this research paper is to render the customer-shopping path and customer existence probability visible such that people in the marketing field can easily grasp customer behaviors in store. To achieve this, we introduced the customer existence probability, which provides a visual of how long customers stay in each sales floor zone. The visualization system was then applied to customer-shopping path data to provide separate and concurrent displays of customer-shopping paths and the customer existence probability. Concurrent display of customer-shopping paths/customer existence probability is suitable for visualization of longer customer stays in-store, where the customer moves a great deal. This display enables easy assessment of in-store customer rounds including length of time. It also incorporates to the maximum the information volume of customer-shopping path data.