Virtual Reality and Language Learning in Hospitality: An Investigation of Students' Perceptions

Abstract

This research investigates the perceptions of students within the hospitality management program at Politeknik Negeri Lampung (Polinela) regarding the utilization of Virtual Reality (VR)-based learning in English for Hospitality, a specialized branch of English for Specific Purposes (ESP). With a qualitative approach, the study aims to uncover students’ perspectives on both the challenges encountered and the aspects appreciated in the context of VR-based language learning. The participants, comprising 23 individuals, responded to open-ended questions that aimed to delve into their experiences. The findings shed light on the feasibility and effectiveness of VR-based learning, with the majority of participants reporting minimal difficulties. Appreciation for the immersive learning experience, novelty, realism, and engagement factors were evident in their responses. This research contributes to the understanding of incorporating innovative technologies like VR in ESP contexts, highlighting the need to address technical challenges and optimize language support for a diverse learner population. The outcomes offer insights into the potential of VR-based learning to enhance language acquisition within specific vocational domains.