Abstract
This research aimed to analyze the acts of institutional violence and violation experienced by women when reporting gender violence at Family Police Stations in the city of Tunja, Boyacá, Colombia. The study was qualitative, supported by a narrative design of topics, and the technique for gathering information was the interview with a guide of semi-structured questions. The sources were selected through non-probabilistic convenience sampling, totaling 25 women who reported gender-based violence. The results are presented according to the phases of comprehensive care that are developed in these offices, allowing us to find that there are behaviors of revictimization, omission, and coercive action in the description of the criminal acts and throughout the entire care cycle by the officials. There is objectification of a symbolic nature in the face of acts of violence that chronify the sequelae of the traumatic experience of the violating act, negligence due to biased administrative actions concerning the victim's risk profile, and consensus on taking protective measures and undue diligence due to the bureaucratic network and interdisciplinary action. It is concluded that this violation is generated due to bureaucratic aspects that limit due process, lack of complementary training, and qualification of human talent with a gender perspective.
Published Version
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