Abstract
Information system development projects continue to be delivered significantly behind schedule, drastically over budget and without meeting specifications. To improve the likelihood of success for these projects a staged framework for recovery and rehabilitation has been suggested. This framework is composed of four stages that include twelve steps. The four stages are recognition, immediate recovery, sustained recovery and maturity. A study was performed to validate the first stage of the framework, the Recognition Stage. The study results indicate support for the steps of the Recognition Stage and provide detailed “symptoms” that could indicate trouble during an IS development project. These symptoms were logically categorized into 11 areas of interest to project managers: Client/Stakeholder, Goal, Meeting, Team, Task, Project, Project Management, Communication, Management, Project, and Process.
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