Using IOS in a Collaborative Way

Abstract

Interorganizational systems (IOS) are information and communication technology-based systems that transcend organizational boundaries. However, their use does not always lead to successful interorganizational collaboration, particularly in settings where significant changes in business processes are needed. The architecture, engineering and construction (AEC) industry offers such a setting, in particular as its stakeholders are encouraged to use of a novel type of interorganizational system known as building information modeling (Building Information Modelling), which can only be successfully used if parties collaborate. This research seeks to uncover what leads to interorganizational collaboration in this particular context. Drawing on rich data from interviews with BIM users involved in interorganizational projects, the authors propose a conceptual model of how interorganizational collaboration unfolds. The authors highlight the central role played by interorganizational infrastructure, collective identity, and IT affordances, on interorganizational collaboration.