Abstract
BlockChain Technology (BCT) has appeared with strength and promises an authentic revolution on business, management, and organizational strategies related to utilization of advanced software systems. In fact, BCT promotes a decentralized architecture to process management and the collaborative work between entities when these ones are working together in a business process. This paper aims to know what proposals exist to improve any stage of business process management using BCT because this technology could provide benefits in this management. For this purpose, this paper presents a systematic literature review in area of Collaborative Business Processes (CBP) in BCT domain to identify opportunities and gaps for further research. This paper concludes there is a rapid and growing interest of public bodies, scientific community and software industries to know opportunities that BCT offers to improve CBP management in a decentralized manner. However, although the topic is in early stages, there are very promising lines of research and relevant open issues, but there also is lack of scientific rigor in validation process into the different studies.
Highlights
Over last decade, the use of process engineering principles on numerous environments is worldwide accepted as mechanism to increase the excellence, productivity and quality of any kind of organization [69], [70]
Since 2008, many applications of BlockChain Technology (BCT) have been and are been studied and researched in numerous real field and service [13] around the word to build decentralized software applications whose architecture is based on shared agreements on decentralized data through a network of unknown participants [19]. Taking this context into account, it is possible to see the interest of public bodies and software industries to know the feasibility and opportunities that BCT offers to improve the process management in a decentralized manner
This paper presents a systematic review and it deals with collaborative BPM and BCT when focusing on two parallel work lines: (i) supporting each activity of the BPM lifecycle with blockchain approach, and (ii) executing collaborative processes using supporting tools based on BCT
Summary
The use of process engineering principles on numerous environments is worldwide accepted as mechanism to increase the excellence, productivity and quality of any kind of organization [69], [70]. There are standards [1] and management guidelines [2], [3], [71], as well as important techniques and methods for ICT (Information Communications Technology) business environments [4], [5] that recommend to manage main business processes as mechanism for increasing efficiency and effectiveness within organizations associated with the utilization of advanced information systems [72] In this context, BPM (Business Process Management) [6] is a well-known business strategy to achieve these goals what allows to obtain different advantages [7]
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