Abstract

The combination of business process management (BPM) and emerging technologies is a logical step. The evolving number of advanced technologies shows that contributions are with a high value for business processes. From a BPM point of view, value creation from the modern technologies such as Internet of things and Blockchain technology is pivotal on a progressively higher scale and affect the business process in different aspects. However, current research in this area still at the beginning. In order to close this research gap and the lack of experience in this area, the topic of integrating Blockchain and IoT technologies with BPM will play an essential role in a corporate context, particularly in the context of inter/intra-organizational information systems and their diverse design options. This review paper aims to survey the impact of tow emerging technologies: Internet of Things and Blockchain technology on BPM and illustrates the current state of the art in this research domain. Each technology was investigated through a design science research approach to provide as a descriptive theoretical overview, characterize its theoretical background, challenges, and key success factors.

Highlights

  • The development of business at the national and international levels requires processes that dominate market instruments

  • By reviewing relevant publications [1,2,3,4,5,6,7,8,9,10,11,12], this study develops a clear articulation of the concept, nature, components, and elements of business process management (BPM), which is significant in understanding the BPM research better

  • With the rapid growth of the volume of research output on the BPM topic [7], this study considers two recent technologies to draw conclusions on the current status and possible future directions

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Summary

Introduction

The development of business at the national and international levels requires processes that dominate market instruments. Thinking strategically is necessary for relational marketing with advertising support to obtain a perfect mix in the competitiveness of companies [1]. In these times of global and ongoing progression of digital transformation, the evaluation of emerging technologies and the study of their potential research and application domains are of significance. Organizations have to develop their core process to remain competitive, transform their businesses, and stay more effective. Sometimes, they even need to change the entire business models

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