Abstract
In a decade ago software engineering exploration progressively focused on software quality improvement and assessment, however the major of these researchers focus on the internal/development perspective i.e. they did not consider users point of views. Nevertheless users mainly attention in the quality of performance intended functions efficiently without knowing how the software product is developed, how work form inside, or its internal quality. The achievement of software companies is totally relies upon the users satisfaction, which they choose to use a software product or not. Hence, in software development strong attention must given to users satisfactions. Software Quality research on users satisfaction help the developers to develop a software that meet users requirements and accepted by end users. In this article based on well known software quality models and the users of software product we intended to discuss the factors as well as sub factors of software quality that influence user's satisfactions.
Published Version
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