Abstract

In this paper author discuss the role of university library in higher education. Given the brief information of Himachal Pradesh (HP) University Library Shimla and for calculating impact of information technology on library given the journey of library automation and user survey about library activity and use of ICT in library and user satisfactions. A survey was conducted the HP University Library. A total number of 180 users from the postgraduate, research scholar were selected and their response was obtained with the help of questionnaire and conducting meeting with librarian's and staff of the library and users. The results also showed that libraries go for the E-Journals subscription and online and offline databases it may help to users a lot. It also showed that users were satisfied with the services of the library but demanding quality improvement in library services. Also, some suggestions were made to provide quality services and increase user's satisfactions.

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