User Satisfaction Management in E-Government: One K-means Algorithm-based Analysis

Abstract

Although big progress has been made in e-government of China, there are still numerous problems to be resolved, such as excessive consumption of resources, low user satisfaction and Information Island. The research one-government of user satisfaction development path will effectively promote the substantial development of e-government in China. Firstly, this paper puts forward the ecological development system of e-government, including system user and subject-object model of platform system. At the same time, the K-means algorithm is used to construct the user segmentation model of e-government and the AISAS method is used to establish the short-term evaluation model of e-government affairs openness. The feedback provided by the evaluation model effectively improved the user service level.