Abstract
To improve the performance of electric water heaters and innovate various product categories, this study primarily conducted user research and obtained data pertaining to the physiological and psychological characteristics, living habits, and user requirements of the target population as the starting point. Political, economic, sociocultural, and technological analysis, market analysis, household surveys, quantitative questionnaire surveys, and market visits were conducted to obtain the data for exploring the different user needs, integrating the needs of various users, conducting importance assessments of the needs, and developing design strategies for the electric water heaters. An industry breakthrough should be obtained by using the user experience–level data and by proposing new design strategies and corresponding design solutions.
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