User interface guidelines and standards: progress, issues, and prospects

Abstract

This article reviews progress in the development of standards and guidelines for human–computer interaction, including those developed within international and US standards bodies. Guidance for incorporating software ergonomics standards and guidelines into software design and development processes is discussed. Several different techniques that have been defined for assessing the conformance of a product to guidelines are reviewed. In addition, the strategies employed by formally approved standards developed in ISO and ANSI for determining conformance are discussed. Finally, we discuss the prospects and challenges for software ergonomics standards and guidelines that must be addressed as the pace of technological change continues to accelerate.